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Walgreens in Stratford

2.3 (146)

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Walgreens is a walgreen in Stratford, CT.

Walgreens Review Summary

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2.3

(146 Reviews)

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nicole haviland

2 months ago

Simply no other way to say this. Their pharmacy sucks!! If you call days before your prescription is due to ensure there are bi delays they tell you that they're unable to refill it at the time due to insurance. Knowing it is a prescription...Read More

Howard Aspinwall

3 months ago

Scheduled a Covid booster for 8:40am on a Saturday morning and checked in online per the instructions on the sign at the pharmacy. As I’m completing the check-in, they’re closing the shutters of the pharmacy. I asked if they’re still doing the Covid vaccinations and...Read More

Jerry Gannon jr

3 years ago

Jack

2 months ago

Hello, sad to say I've been using this Pharmacy for certain medications for about 6 months regularly because they all ways have the meds I need on hand and have great hours. I went in this month to fill and pick up my normal prescription and there was a new Pharmacist in charge that I have never seen before. This was on Friday, October 18th, 2024 Between the hours of 9:30am and 12 noon. She is what seems to be a middle aged Caucasian woman with brown hair of average hight and size. I do not have her name as she refused to provide it. She profiled me based off of how I look amd the medications I take. I tried to ease the situation because at the end of the day, I just needed my meds but she was very rude not only to myself but when my doctor got on the phone with here she was very rude to my doctor as well. I understand people have bad days, but this was way above and beyond that. If I could put negative stars it would be a negative 5 star review. Not only was I and my doctor treated like this we where told they we could no longer do business with this specific Walgreens. That we need to find somewhere else to go. When clearly there was no actual issue, just a personal one since the script was still filled which upset her even more. This turned what is normally a very pleasant 10-15 minut visit into an almost 2 hour hell, which required 4 phone calls from my doctor. We where both also lied to and disrespected. This is not professional behavior and should not be allowed in this or any type of environment. It's shows that this particular person and Pharmacy discriminate and profile against certain individuals. When again I have been doing business here without any issue for years and regularly with this doctor who is well know and highly awarded in her field regularly for the past 6 months. This was a horrible experience and I hope my review causes others to think about doing business elsewhere. We are in the process of filing a formal complaint as well. I feel highly disrespected by this person's manner and actions. No one should tolerate being treated like this.

Trevor Colin -Local Guide

4 months ago

It's a zoo. Cheaply made generics at ridiculous prices , long lines, and a God complex Pharmacist. You'll be greeted with no shortage of vaccine propaganda everywhere you look. Try getting a name brand anything. This is the biggest failure, run by the swamp...Read More

Kareen M

a year ago

This is the worst pharmacy. There is never anyone to assist you to get something from the items that are locked up. More than once I had the same experience where I waited for more than 15 min to get something from the locked items....Read More

Jason R

a year ago

The worst pharmacy imaginable. My wife had her prescription order placed at 2:30pm. We waited until almost 8:00pm for an update that it was ready. We understand that there are delays, so we reached out directly by calling the pharmacy for an update. We sat...Read More

RimeOne -Local Guide

a year ago

Try speaking to an actual human being in the pharmacy. I literally waited 1 hour and 7 minutes to be connected. I reached a point where it said there is one caller ahead of you. And at the 1hr 7min point in the call, it...Read More

Surya Sanjay

a year ago

WORST CUSTOMER SERVICE!!! but not everyone. Majority of people is very friendly and helpful but there is one girl in the morning shift i think with nasty attitude. Like hey if your day is bad that doesn't mean you can take that on other people....Read More

Michel Martinez

a year ago

The pharmacy help is a joke ,the line is half way down the isle and they have no urgency in calling anyone to help . 45 min in line to pick up 1 script is beyond unacceptable, staff members have to personality whatsoever. ...Read More

EE Leon -Local Guide

2 years ago

WORST WORST WORST!! Don’t send your prescriptions here. Send them to CVS instead which is 99.9% faster.The attitudes, the delays, the inconsistencies of when open or not. They’re supposed to be 24/7 THEY ARE NOT!!!The lines are so ridiculous. Dinosaurs work there.You’re going to thank...Read More

Dances With Whales

2 years ago

Waiting 1 hour on hold for the pharmacy on a Tuesday night is unacceptable. Just close your doors at this point. Please. Being open is just more torture to patients/customers. At least this would force customers to find somewhere adequately staffed.Horrible, Walgreens. Do better

Rebecca

2 years ago

I just sat waiting for the pharmacy to answer my phone call for 2 hours straight on the phone! I had 3 callers ahead of me and then one for 40 min and then there was no longer anyone ahead of me and I’m left...Read More

Carmen Ortiz -Local Guide

a year ago

Worst service at the pharmacy they never pick up the phone. I called 10 times and never got a personWent there in person knowing that they always have a line you figure they have more than 1 person on the register, yeah did not. They...Read More

Yngri Antigua

12 years ago

I experienced a very unreliable photo service on 8/29/2012. I ordered a print out from one of the self service machines and the machine gave me the option to pick the photos at 10:15PM on 8/29, which I selected thinking that I would receive my...Read More

Jay

2 years ago

8/4/22 I had to get someone medication from this Pharmacy. I waited in line for 10mins. I was in front of the line in the second lane where I could be seen. I waited until tr hey got finish with their customer. I ring the...Read More

Courtney Cacchione

a year ago

Worst pharmacy ever. We have been getting meds from them for years but over the last year or two it has gone downhill. Waiting 3 hours for someone to answer the phone at times, and only one person at the pharmacy counter. They need to...Read More

Mairead Murphy

3 years ago

Literally the worst Walgreens Pharmacy location I’ve ever gone to. I’ve waited over an hour at times for my prescriptions and the customer service was AWFUl! Tonight I finally hit my breaking point. I waited for over 45 minutes while there were maybe 3 cars...Read More

Pradeep Darivemula

2 years ago

Had one of the worst experience at this store for Online pickup. I placed online order for same day delivery. The delivery guy delivered wrong item. I called stored about the incorrect item, they asked to call doordash. When. I called they said that I...Read More

Sindia M. Acosta

2 years ago

Awful…never have anything, putting scripts through insurances without having the medicine and waiting over a half hour on the phone after the machine says one person ahead of you is crazy!!!As I am writting this review I’ve been holding for over an hour on Thursday...Read More

Myrlande Desances -Local Guide

2 years ago

I went to pick up my child’s prescription at that Walgreens and walked up first; they couldn’t find it, and when I told them the time they received it, they were talking among themselves instead of telling me their system was down. When I asked,...Read More

Lena Grace

2 years ago

I have had several issues with the pharmacy here. They are very rude, not considerate of peoples time. All my medications are supposed to be filled automatically, yet they wait until it’s time for my meds to be refilled to tell me they are out...Read More

Nikki Castilo

2 years ago

I have never experienced such deplorable service from a pharmacy. Management needs better quality control. I called to see if my medication is being processed the pharmacist said thier working on it. I went to pick up my medication the lady by the drive through...Read More

Andres Gonzalez

2 years ago

They should accept a negative star review. After waiting (instructed by them) for 2 hrs for the prescription to be filled and ready, they went ahead to tell us that we had to wait for 15-20 more minutes because they hadn’t worked on it. They...Read More

Liberal Man

2 years ago

To say this Walgreens is horrible would be giving it a compliment.Drive-thru is a minimum half hour wait.Going inside is no faster but at least you save on gas. I’ve called this Walgreens on the phone for a question and been left on hold for...Read More

lucia solis

2 years ago

Horrible pharmacy services. I don’t get why they hire just anyone. Check your pills and count them before going home. They are honestly disgusting for even handling medications without any gloves! I think they forgot we were in a pandemic? Honestly isn’t the only time...Read More

Dominique J

a year ago

My experience at the pharmacy this morning with Carmen was not a very friendly encounter. Carmen was on her mobile device when I arrived to the drive up window and not once acknowledge me. when she decided to finish up on her mobile device she...Read More

Nikki Pinero -Local Guide

5 years ago

The service in the Pharmacy has definitely gotten worse over this past yr. from constantly being put in hold any where from from 4-9 times on 1 call, the rude Pharmacy techs to waiting a VERY long time in the drive through and if you...Read More

Caitlin Daley -Local Guide

2 years ago

All around horrible customer service. The staff have no idea how to answer any of your questions. They clearly need training In customer service. Also one huge issue is the fact that Walgreens tends to have major issues with WIC products. Now you guys need...Read More

Gisselle Marie (Gigi) -Local Guide

2 years ago

My partner went to pick up our late dogs pictures to be met by an employee named Derek who blatantly asked her what she wanted after she stood in line waiting, then passed her along to someone else because he had" better things to do."...Read More

Ds.Muvaaa

2 years ago

If I could give a -1 star I would. Literally the most incompetent and rudest staff in any pharmacy I’ve ever encountered. While staff sits around laughing all day the line of waiting patients is all the way to the photo department. A script that...Read More

Ellen Schmidt

3 years ago

If I could give negative stars I would. This has to be the worst Walgreens ever to exist. There service is awful especially at the pharmacy. They do not have enough help and this was pre Covid. It’s worse now....Read More

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Service options

Curbside pickup

Has online care

Delivery

Drive-through

In-store pickup

In-store shopping

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Planning

Quick visit

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

SNAP/EBT

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Walgreens in Stratford

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Walgreens Review Summary