During the past few years I will admit that service at this Pharmacy has not been the best. Due to simple Covid matters & Employee shortages, It's usually hard to get someone on the phone and the attitudes are usually subpar at best but TODAY...
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During the past few years I will admit that service at this Pharmacy has not been the best. Due to simple Covid matters & Employee shortages, It's usually hard to get someone on the phone and the attitudes are usually subpar at best but TODAY was a new day or maybe just a new employee. I called like I often do to assist my dad with some issues & Ellen picked up the phone and alone gave me hope that common sensitivity and five star customer service does exist. Not only was Ellen pleasant, she was patient, she did not brush me off and send me to call the insurance company, she worked with me until we found a collective resolve and the provided me with a beautiful farewell.
I wanted to take a moment to thank Ellen publicly and I hope that she sees this.
Five star employees like you make shopping with a smile easier. You are a true star and I hope that you are properly thanked.
Hey Wal-Mart Management please don't mess this one up. We need her!