So the location on Woodrowbean Transmountain has really just gone down hill in customer service and speed. We had an online order to pick up and I've literally been waiting outside for 45 minutes. NOT one employee has come outside and even asked who I...
Read MoreSo the location on Woodrowbean Transmountain has really just gone down hill in customer service and speed. We had an online order to pick up and I've literally been waiting outside for 45 minutes. NOT one employee has come outside and even asked who I am, what's my order or the status of the situation on why everything is sooooo damn slow. I even tried calling the restaurant and NO ONE answered. A line of cars started piling behind me. I even knocked on the sliding glass door because I mean there's patience, but then there's just PLAIN neglect. I saw the teenagers inside just wondering around doing nothing. The only kid I saw doing anything was this one white skinny kid, trying his best, but you could tell he was extremely overwhelmed. I went inside for a refund, to see a older fat gentleman chewing out that kid. I know that kid was extremely frustrated, and was definitely caving under all the stress. He had to call his manager to give the guy a refund. He also had to call the manager AGAIN to get my refund. A ton of people who were in the line of cars behind me came inside also for refunds. As a new car line piled up outside, it was absolute chaos. And I am extremely disappointed at the manager, not at the associates. The efficiency of your store is a direct reflection of your management. I didn't even have the heart to chew this kid out when I got inside, because I could tell he was upset and very stressed. You could tell everything was falling apart. I told him "you should really put a sign on that sliding door and make the customers come inside so it's a bit easier to control and speak to the customers face to face. If that were MY STORE, I'd be driving 100mph to help my associates do some damage control. Marcos Pizza today you lost ALOT of customers. My family loves your pizza, but after today we were so disappointed on how the restaurant was being managed. I've never seen a restaurant fall apart like I've seen today.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 1
Atmosphere: 1
Curbside pickup 
Restaurants
Hotels
Services
Stores
Lawyers
Health
Things To Do
Churches
Transportation
Walmart