Ate here with my mom, aunt, uncle, nephew, and cousin. We walked in at 7:15 on a Friday evening and we were promptly seated. The food was great and service was great, or so we thought. We also ordered an entree to go for...
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Ate here with my mom, aunt, uncle, nephew, and cousin. We walked in at 7:15 on a Friday evening and we were promptly seated. The food was great and service was great, or so we thought. We also ordered an entree to go for my brother in law. By the time we finished and received the check, I paid quickly because there were several guests at the bar and host stand waiting to be seated. I should have reviewed the check more closely but I provided a credit card and quickly signed the receipt without looking at it so the restaurant could quickly turn the table. I included just under 25% tip. Hours later at home I reviewed the receipt and I noticed that 18% was already included and no one from the restaurant ever mentioned that either on the phone when I called to inquire about a reservation, in person when we were seated, or when the check / credit card slip were brought to me. This was my second trip to Toukei and I was excited to introduce the restaurant to my family. Ultimately I’m responsible for over tipping but as someone that worked many years as a waiter in casual fine dining restaurants, I’m extremely disappointed that the automatic gratuity wasn’t pointed out when the check was delivered.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 4
Service: 2
Atmosphere: 4