I usually am not the type to leave negative reviews because I get that mistakes happen, but today I’m just too irritated to let it go. I’ve gone to Johnny’s 3 times in the last 3 months and had drastically different experiences each time. In...
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I usually am not the type to leave negative reviews because I get that mistakes happen, but today I’m just too irritated to let it go. I’ve gone to Johnny’s 3 times in the last 3 months and had drastically different experiences each time. In April, I went for dine-in and had a lovely experience. I ordered 10 lemon pepper wings (all flats and was fine with the up-charge) and then I asked for a side of the wet lemon pepper sauce instead of ranch. Some places won’t do that, but I figured I would ask anyway. The waitress was lovely and even explained how she made it into a sauce. The second time, in May, was a pick up order for my family. On the phone we were told that they absolutely could not do all flats, that wasn’t possible. We even asked the girl on the phone to ask someone else (she had admitted this was her first week so she might not have known but we knew it was on the menu for an up-charge). She insisted that they absolutely could not do all flats and we just accepted that as such. I thought maybe policy had changed. Tonight, my family goes to eat at Johnny’s and planned to surprise me with wings because I was home sick. They ordered the wings and again saw that the menu said you could order all flats. So, they ordered all flats and paid for all flats… what arrived is clearly not all flats. If they hadn’t been charged the $4 for all flats, I probably would have just eaten them with no fuss. Oh, and if you are wondering about that container with the yellow substance… yeah that’s supposedly the “wet lemon pepper sauce”…. It’s just a container of butter. But they assured my family it was in fact lemon pepper sauce. All in all… I’m kinda just fed up with Johnny’s. When they get it right, they do a bang up job! I just haven’t gotten to experience Johnny’s getting it right lately.