Attended a conference and was listed as one of our lunch venues. 1st, there was no organization between the conference and the restaurant on the property. I'm not sure who is really at fault for that. 2nd, the woman who was trying to sit at...
Read MoreAttended a conference and was listed as one of our lunch venues. 1st, there was no organization between the conference and the restaurant on the property. I'm not sure who is really at fault for that. 2nd, the woman who was trying to sit at our party of 8 was very rude. We missed 1 hour of our conference because they would not seat us. There were empty tables and we had to wait half an hour. Many others arrived before us, but there were tables available. She blamed the chef and said he couldn't get the plates out to us because it was busy already. I have never heard such a thing. Then she told us to go to the pool as it would be faster service. All of us ladies were in heels and business clothes, hair, and makeup done. The last thing we wanted to do was eat poolside food, no table to sit at sweating with 85-degree weather, and humid. She just kept pushing us to leave. This was not the hostest. This seemed to be maybe a manager. Th Finally, one person in our party who works at a high-end restaurant asked them if we could at least be split at different tables and sit down and get water. Finally, they said yes. It was my first time eating here, and before we even ate anything, I was so disappointed in the attitude of this employee. We were all very patient and kind. Once we sat down, the restaurant started to clear out, and our food was very delayed. The restaurant is not that big and our waitress was nowhere to be found. We had to ask other staff for water refills. Again, another disappointment. I had very high expectations for this restaurant, and I have been to better dive pubs. Food was nothing to write home about. It's such a beautiful place but not beautiful staff or service. Really wish that wasn't the case.
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