I go to this location often. I normally go for breakfast when Trinity, I believe that is her name, is working. She seems to be working there most mornings so 9 times out of 10 she is the one that takes my order in the...
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I go to this location often. I normally go for breakfast when Trinity, I believe that is her name, is working. She seems to be working there most mornings so 9 times out of 10 she is the one that takes my order in the drive thru. She is always prompt and courteous. Her customer service is also amazing. Today, I came by at lunch and was greeted by someone who is equally as amazing as Trinity. Today, Ace took my order. They were very nice and took my order in a timely manner. They were even patient when I took a little too long to decide on my second item for my "pick 2." They made sure to tell me they were out of one item to complete my Mediterranean veggie sandwich and asked if a substitute was okay. (it was.) I work in customer service as well and both of these employees are a shining example of good customer service. I hope both of them get recognition for the amazing work they do and how they treat Panera Mary Esther's customers.