My sister and I decided to treat ourselves to a pedicure, since it’s been close to 8yrs since I’ve had one. We got the same package, Harmony pedicure, to include the paraffin foot soak, massage, hot stone, and etc. My sister and I were seated...
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My sister and I decided to treat ourselves to a pedicure, since it’s been close to 8yrs since I’ve had one. We got the same package, Harmony pedicure, to include the paraffin foot soak, massage, hot stone, and etc. My sister and I were seated at the same time, and her tech came out first. His name was Leo and he was great - super personable, funny, made jokes, and gave her such a great foot and leg massage she practically fell asleep in the chair. My tech, Victoria, came a few minutes later than Leo, and when she asked me what color I wanted I explain I wanted black nails with purple chrome on top (in the spirit of Halloween and all) - She started to soak my feet and about 10 minutes later she got up and disappeared for about 5 minutes with the polish and chrome. She asked me again and I explained black nails on my toes, with a purple chrome on top, again. She asked if I wanted a manicure for those colors and I declined and said only my feet, and asked again how to do it so I had to reiterate it again. She started my pedicure again and some young lady walked by and she asked me once again how I wanted my toes bc she said she can do purple with purple on top to make it pop. At this point I was done explaining myself, so I agreed to purple toes with purple chrome. Then shortly after Victoria left again but this time more like 10-15 minutes later, and I saw she was doing some guys nails across the salon. I started to become irritated and wanted this process done already. She did my toes first, and then did my paraffin and massage, but the massage was barely an effort - she squeezed my feet a few times and squeezed my calves in an up and down motion with hot stones a few times and called it quits. My sister was finished for a good 20-25 minutes before I was finished - and we “started” at the same time.Once my sister and I were outside I inspected my toes and noticed the chrome was primarily in the middle of nail, and you can see the paint on the sides - so she didn’t apply it evenly or correctly. So lesson learned and now I’m out $80.I probably won’t be returning, and if I do I would ask for Leo. He was great and wasn’t even my tech.