New (and will be returning) customers to the Avondale location. Being from New York, I was in the mood for a more traditional style pie as opposed to the thicker crusted pizzas I get around my neighborhood. My husband and I placed a phone order...
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New (and will be returning) customers to the Avondale location. Being from New York, I was in the mood for a more traditional style pie as opposed to the thicker crusted pizzas I get around my neighborhood. My husband and I placed a phone order for what I thought was the Avondale location yesterday evening (5/3/25) but instead, I wound up calling the Surprise location. Totally my mistake but didn't realize it until we arrived at the quoted 15 minute timeframe to pick up our food. Was met by AJ who asked me my information and which location I called. AJ informed me I had mistakenly called the wrong location and instead of shrugging, saying sorry you called the wrong place sending me away and doing nothing about it, he told me 'NO PROBLEM, WE'LL TAKE CARE OF YOU!!! 'I haven't heard those words from a restaurant in my general vicinity in forever. That is how an establishment should operate when you have a customer come in and yes, while the mistake was mine, took the problem on, owned it and helped me out. In less than 10 minutes, my pie and mozzarella sticks were ready to go. When I got home 20 minutes later (yes, I went out of my way to go to a place that far away just for pizza) the food was fresh, crispy and just exactly what I remembered being a kid from NY. I can't wait to try other things on the menu at this place. HIGHLY RECOMMENDED if your from AZ or an east coaster looking for a little taste of home. Thank you AJ!!!!!!