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Best Foot Forward Shoes (formerly New Balance - Arrowhead) is a shoe store in Peoria, AZ.

Best Foot Forward Shoes (formerly New Balance - Arrowhead) Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.6
(121 Reviews)
5
4
3
2
1
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Cindy Cromwell
Cindy Cromwell -Google user
4 years ago
No Review Text
Ethan Berkson
Ethan Berkson -Google user
a week ago
I recently visited this store with my mom to help her find a pair of shoes. Unfortunately, they didn’t have anything in her size or width, which I understand can happen and don’t fault the store for. However, the experience was soured by the incredibly...Read More
Carol Bankert
Carol Bankert -Google user
6 months ago
I have been buying New Balance brand shoes for the past seven years since I was diagnosed with arthritis in my feet. I was unhappy with the store I had been going to and found Best Foot Forward shoes a couple of years ago. My...Read More
Bianca B
Bianca B -Google user
11 months ago
Terrible customer service. I purchased 2 pairs of inserts ($100+) at this store. The salesperson was just rude and not helpful at all. I had to return one of the inserts and received a lecture that sale items were not refundable.Well, the salesperson sold me...Read More
Heather Taylor
Heather Taylor -Google user
11 months ago
Went there for the first time today and we will be back in the future. I took my 3 kids under 10 and found shoes that fit all 3. Melia helped us and made sure we got the right fit for the kids. She helped...Read More
Star Lion
Star Lion -Google user
11 months ago
2nd edit: Unfortunately,my feet were in a lot of pain at the end of walking in the smaller shoes for one day. I was in a rush when I purchased, so it’s ultimately my fault (caveat emptor), but the store attendant was very aware of...Read More
Susan Hutchison
Susan Hutchison -Google user
a year ago
I give this place a "0" manager had a foul attitude. I felt so uncomfortable deciding which shoe I wanted to purchase because she was acting like I was going to steal from her store . Thanks to New Blance online thy had the shoe...Read More
Mike B
Mike B -Google user
a year ago
The shoes are ok for the first 3 months but I guess if you work a desk job they start falling apart really quick, 2 months in and I had to exchange mine for a different pair because the bottom was starting to fall off.I'm...Read More
Lena Margita
Lena Margita -Google user
2 years ago
I want to thank the owner and staff for their amazing customer service and for their expedient shipping to get my son new shoes to Texas.This is our preferred store for shoe shopping because even when facing the shortages, their staff was honest in telling...Read More
No One
No One -Google user
2 years ago
ZERO STARS. WOULD NOT RECOMMEND.Service is lousy. Service is not nice and welcoming to customers. Selection is very paltry and they often don't have what you want or need.They'll lie to you and say that "they" as a New Balance direct retailer cannot order shoes...Read More
Jason Lednum
Jason Lednum -Google user
6 years ago
Excellent customer service. I usually buy my own NB sneakers here but when it was time to pick out sneakers for my young boys a few weeks ago I made the mistake of picking them out myself without them present. Long story short I definitely...Read More
Mike Weber
Mike Weber -Google user
4 years ago
They're awesome! I've been buying shoes 👞 for my family here for over twenty years. Before my foot surgery this was the only place that had shoes I could walk in. And after they're the only shoes I can find that my custom inserts will...Read More
Beth Knecht
Beth Knecht -Google user
2 years ago
A couple weeks ago I came to the store looking for 2 pairs of sneakers that I saw online. The store didn't have either pair in stock. Melia, assistant store manager, checked the computer and found that she could order one pair for me. She...Read More
Tom Dahlberg
Tom Dahlberg -Google user
5 years ago
Excellent experience here. Worked with Jesse to try to find some casual shoes to fit my wide feet. He was very knowledgeable, and friendly. I really appreciated the time he took to understand my feet and find the best solution. We were not able to...Read More
Ricardo Osuna
Ricardo Osuna -Google user
5 years ago
Excellent experience dont understand the negative review. I've been helped by multiple employees in the past and everyone on staff are A+. I know some customers may take advantage of return policies knowing well that wearing the shoes for 3 weeks will cause damage....Read More
Sherry Kirkiewicz
Sherry Kirkiewicz -Google user
3 years ago
By far the best experience I've ever had. Melia helped me with my purchase. She was extremely knowledgeable with the brand. She guided to the proper style to fit my working feet needs. Extremely grateful and impressed. I am a customer for life now....Read More
Richio
Richio -Google user
9 years ago
I've bought four New Balance shoes in this store over the years, and I just came from there (today) ordering the exact shoe I want. The friendly sales people are always helpful and knowledgeable of footwear technology. I don't think they work for commission but...Read More
Dave Simonson
Dave Simonson -Google user
7 years ago
Very friendly, helpful staff.This is one of the few places I can typically try on a pair of size 16 shoes. If they do not have them in stock, they can have them transferred from another location here in town within a couple of days,...Read More

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

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