Reviews (972) 223-2615 Call Direction Website Photos About
Call Direction Website Reviews

About

Big Al's Cellular Repair is a mobile phone repair shop in DeSoto, TX.

Big Al's Cellular Repair Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(265 Reviews)
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1
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ryia B
ryia B -Google user
2 weeks ago
A while ago I went there to get my iPad fixed my boyfriend paid $270 just for a cracked screen I’ve been calling big Al’s for 3 months now because my iPad screen is coming up and my touch button, remember even with my iPad...Read More
Dezmond Watson
Dezmond Watson -Google user
3 months ago
I recently had the pleasure of visiting Big Al’s for a phone repair, and I can’t recommend them highly enough! They provided exceptional service and did an amazing job on my daughter’s phone, getting it back to us in record time. What sets Big Al’s apart...Read More
Pat Yancey (Cassycat)
Pat Yancey (Cassycat) -Google user
6 days ago
I asked about a screen protector for my Android phone. If only I was informed at the very, very beginning that the screen savers they had were not smug resistant. Then I would not have yo go back several times. Customer service needs to be...Read More
Priscill D Lou
Priscill D Lou -Google user
2 months ago
I love this place !! My cell there was no hope, and he worked wonders it took almost 2 weeks and $700 total, but I had everything back on my cell. I use them for all phones, and I'll always refer them.. They help ......Read More
Alexander Scott
Alexander Scott -Google user
3 months ago
I came in first thing in the morning to get my charging port fixed on my LG phone. Fixed within 2 hrs. Have been having the problem for over a year. Didn't have to replace phone which I was dreading doing. Al's service was great...Read More
Deiuntay Garner
Deiuntay Garner -Google user
a month ago
got my battery replaced but then parts of my screen wasn’t responding When I called to ask, how could they assist? The woman told me I must’ve dropped my phone and wouldn’t even hear me out. She told me I would need to purchase a...Read More
Azeez Ademola
Azeez Ademola -Google user
3 weeks ago
Don’t bring your iPhone here, they will damage it and lie about it. I lived few mins down the block and my iPhone 14 Pro Max had cracked in the back, not to drive many miles down to Apple in Dallas, I gave them a...Read More
V M
V M -Google user
5 months ago
I just want to thank Big Al’s for being able to repair my husband’s phone. As an IT person I wasn’t sure if it was salvageable and I also didn’t have the time to do it. I took it to Big Al’s and they did...Read More
Steven Samples
Steven Samples -Google user
a month ago
Called about 5 times and no one would answer the phone they’d just pick up the phone and not say anything everytime and then just hang up someone recommended this place to me but so far customer service not great
Arfeen Siddiqui
Arfeen Siddiqui -Google user
6 months ago
I am very happy with Mr. Big Al. He is an Avery nice gentleman always ready to help me ven if he is in the back working. But, I am not happy with his wife working at the shop as the receptionist doesn’t seem to...Read More

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments