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Call Direction Website Reviews

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Lula's Fashion and Alterations is a dre store in Collierville, TN.

Lula's Fashion and Alterations Review Summary

The summary is generated by AI, based on reviews.

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3.3
(100 Reviews)
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Latonya Harris
Latonya Harris -Local Guide
7 years ago
I'm glad I didn't look at some of these reviews before going in! She was recommended to me by my daughter's friends and cousin. Lula's has the most beautiful dresses with the largest selection I've seen so far. I went to several bridal shops and...Read More
Tina Torres
Tina Torres
4 months ago
Trash customer service. Can’t believe the owner really thinks her work will speak louder than her attitude. We didn’t even get to see her work before she was charging us fake fees. There’s a reason her reviews are so bad. It’s not just one...Read More
Laila Elise X
Laila Elise X
3 years ago
Tiffanie Bishop
Tiffanie Bishop
9 months ago
have bought a dress from her before so went back to get my daughters prom dress from here ordered a size and it came in to big asked if we could get the one she had in store . someone had just tried it...Read More
Abbey Vincent
Abbey Vincent
2 years ago
Oh my gosh could not give this place enough praise! Absolutely loved the owner she was so helpful! We got there at around 630 and she stayed 2 hours over—-we still had more to try on so will be returning tomorrow! When I first saw...Read More
katie buller
katie buller
2 years ago
My mom got a dress here, and thought Lula was great, we ended up taking my wedding dress to her to do the alterations, and she promised the dress would be done in two weeks for me to come pick up. I went to pick...Read More
Jaquelyne Hurley
Jaquelyne Hurley -Local Guide
a year ago
First I just want to say I have never left a negative review, nor have I ever taken too seriously negative reviews left by others. However, every person who has commented negatively about the professionalism and rudeness of this alteration company, they are 100% correct....Read More
Katrena Stone
Katrena Stone -Local Guide
5 years ago
I took my wedding dress here the second week in August of this year only to receive it back on my wedding day Sept 27th @ 11:00 a.m. The owner is rude and doesn't mine telling you. I paid her $ 230.00 for my...Read More
English III Sheffield
English III Sheffield
5 years ago
She is very rude once she has your money. I ordered a dress back in March of this year, and she kept giving me different stories about where the dress was. When I asked her for the tracking number for the dress in April, she...Read More
Gabrielle Simmons
Gabrielle Simmons
3 years ago
I tried to support for my bestfriends wedding Lulas Alterations-fashion she was rude and disrespectful not only to me but to my mother as well. I ordered my dress in January she ordered the wrong size when she measured me then ended up getting a...Read More
jocelyn touray
jocelyn touray -Local Guide
6 years ago
Lula was very rude and not willing to assist us in finding a dress. She did not know what was in her inventory, but was quick to tell the price of a dress. In fact she was so rude my daughter refused to buy...Read More
Joslyn Cianciolo
Joslyn Cianciolo -Local Guide
3 years ago
She was incredulous to the fact that I was the bride, lied about when she would have the dress done by, tried to blame my body for oddities in the dress that she "couldn't fix" (but could, and did, when my body hadn't changed), caused...Read More
Ryan Spidle
Ryan Spidle
2 years ago
If you value your time and patience, please shop somewhere else! I would give zero stars if google would allow me. My wife and daughter were shopping for a prom dress, they ordered one in mid-February with a 3-5 week arrival time. 8 weeks later...Read More
Pretty piper
Pretty piper
10 years ago
My daughter and I went to Lula's for her prom dress. We recently returned from Nashville Glitz. We placed one dress on hold for backup, but she wasn't in love with the dress. We decided to try Lula's before making a final decision. I'm not...Read More
Marjorie Williams
Marjorie Williams
7 years ago
Please Don't waste your time...Ms Lula is a very nice lady who doesn't keep her WORD!!! she order dress for a big wedding party of 20+ and at the time of the order she told Us that the ladies would get a discount off the...Read More
Tasia Morris
Tasia Morris
8 years ago
This lady doesn't deserve a penny. My mother and Sister went here for my Sister prom Dress. Let me start by saying the prom is Next week. The dress is just now getting back to the store let Lula tell it. Take it in...Read More
carly miller
carly miller
5 years ago
I went with a friend to find a prom dress. The lady in the back who helps you with the actual dresses was super nice, she would go look for dresses and do anything we needed. However , Lulu the owner was very very rude....Read More
Christie Durham
Christie Durham
6 years ago
Dealing with Lula was the worst decision our wedding party ever made. She measured us all for our dresses and suits and still they came back not fitting us. She also went up on her pricing and didn’t notify us until we were there to...Read More
Carrie Taylor
Carrie Taylor -Local Guide
2 years ago
This place was AMAZING!!!! We have always had a hard time finding dresses for my daughter because of her height, maybe finding 3 or 4 dresses at the most at each store we visited.... My daughter was able to try on MULTIPLE dresses, I'm talking...Read More
Makenna Davis
Makenna Davis
5 years ago
Okay where do I even BEGIN? Lula (the owner) is quite possibly the rudest woman I have ever met. I have been to several places to try on dresses for prom recently, and have tried on dresses of ALL styles and have worn no larger...Read More
Terry D. Colbert
Terry D. Colbert
3 years ago
It is with difficulty that I offer this review of what I expect is still a great establishment. But, I cannot ignore the lack of courtesy and disregard of professionalism I've recently experienced. Whatever the circumstances may have been, a fairly simple request went...Read More
901Dondiva
901Dondiva -Local Guide
4 years ago
The owner is extremely rude and disrespectful. Dont trust anything she says. She'll tell you on thing and when you check in with her about your dress she's completely clueless. Told me a price for the dress and then increased the price once I checked...Read More
Kyle McDaniel
Kyle McDaniel -Local Guide
5 years ago
Don't waste your time and money here! This place is on a black list / do not work with at multiple dress shops and alteration shops!The owner is rude. Lazy and ruined my fiancé's wedding dress.She left it at their shop to be altered and...Read More
K. Newsom Style Concierge
K. Newsom Style Concierge
10 years ago
My daughter was "fitted" for a dress for an upcoming ball 8 months ago. I specifically advised Lula to order a size or a size and a half up to accomodate my daughter's height. Altering the dress wouldn't be a problem just as long as...Read More
Teresa White
Teresa White -Local Guide
a year ago
Skip all the other stores if your looking for a prom formal, bridal this place has I'm guessing around 3000 dresses and to top it off she's diffenlty been over worked here lately but you could not tell that by her attitude she was great...Read More
Julie March
Julie March
11 years ago
We purchased the dress March 31, 2013 we were hastily fitted on that day. today is May 8th the prom dress after calling is not ready the Prom is May 11th--When I called and asked about the dress I was told it's not ready yet--I...Read More
Jourdan Artis
Jourdan Artis -Local Guide
9 years ago
This lady doesn't deserve any stars. I went to find a dress for my party in September and I found it. My mom put a deposit down and she said you can come back anytime to get it. So around december we went back and...Read More
Joyce Sims
Joyce Sims
6 years ago
Very Bad Business . Told Us Saturday She'll Open At 10 Monday . We get here and it is closed. The sign says they open at 12:30. After waiting an hour We call her only for her to say that she is getting an...Read More
CRYSTAL BAKER CRYSTAL BAKER
CRYSTAL BAKER CRYSTAL BAKER
a year ago
I would not recommend coming here Ms lulu has a nasty attitude I was there for prom dresses for my daughter and my daughter was trying on dresses she left her bra on and didn’t feel comfortable taking it off she got all upset saying...Read More
Andrea Richards
Andrea Richards
6 years ago
Lula is a very dirty person she supposedly sold us brand new suits for wedding but they were all used I recommend no one spend they money with her even some of the guys didn't even get their tuxedo jackets they had to wear there...Read More

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