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JCPenney is a department store in Dearborn, MI.

JCPenney Review Summary

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(1758 Reviews)
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inobemhe friday
inobemhe friday -Google user
a year ago
Nice place to shop for all kinds
Nafez Jadallah
Nafez Jadallah -Google user
3 years ago
Love this place. Hope they get more employees and make a come back.
Very Raft
Very Raft -Google user
5 years ago
JCPenney helped students at our school get some great discounts on professional clothing. :)
Issac Harris
Issac Harris -Google user
6 years ago
Sephora has for sure upgraded JCP!
Linda Jaafar
Linda Jaafar -Google user
a year ago
This review is for photo. I left a bad review for the one in Taylor and then I changed my appointment to the one in Dearborn. I’m glad that I did. Aria (I don’t know if I spelled her name right) gave me the customer...Read More
Lisa Meyer
Lisa Meyer -Google user
a month ago
VERY NICE AND SAFE. love this store. My granddaughter and I were there.
Quentin Robinson
Quentin Robinson -Google user
a year ago
Shop at JCPenney Fairlane Mall and the quality of service and attentiveness of representatives at their jewelry department was exceptional very surprised of the level quality of customer service Way to go Fairlane still thriving business. Great looking jewelry at a great price
Cynthia Duvall
Cynthia Duvall -Google user
6 months ago
Very friendly employees!! I absolutely love shopping at this location
Beautiful JuJu
Beautiful JuJu -Google user
Edited 6 years ago
I love shopping at this store! I always find what I’m looking for. It is a good and convenient place for shopping. The store has a great deals on furniture, bedding, electronics, and home decor. Also, it has a lot of variety of collections of...Read More
Dahlia Henry
Dahlia Henry -Google user
a year ago
I enjoy going into this JCPenney. I Love their clothes, hats, accessories, and hair products. Everything reminds me of a fancy ball looking at glamorous Gowns 👸🏼 …
Jill Whitehead
Jill Whitehead -Google user
6 years ago
They have lots of variety of everything you can think of in clothing. It is neat, well organized and very clean! Smells clean and new. The quality of the clothing is Good! They do have dressing rooms so that you can make sure you buy...Read More
Vicky
Vicky -Google user
Edited 2 years ago
The Christmas deals are phenomenal, especially in fine jewelry. The sales associate named Unita was so patient and helpful. She helped me pick out some gold hoop earrings that I absolutely love.
Jennifer Day
Jennifer Day -Google user
4 years ago
Yanarnay T fitting room associate is Amazing! She made my shopping experience so pleasant. She was so helpful with finding the right size dress clothes for my fiance and son. She is a genuinely nice, helpful person. (That's hard to find these days)
Raghad Hajar
Raghad Hajar -Google user
7 years ago
Nice place. Features great brands (including thier own). Products are great. Their quality is good. Clean and organized environment. Great customer service. Good for quick shopping trips. Features a variety of products, from kitchen utensils to jewelry. Their return policy is great! I recommend JC...Read More
Risa Haynes
Risa Haynes -Google user
6 years ago
JCPenney has always been and probably will always be, one of the all-time greats, when it comes to shopping. Went into JCPenney yesterday, to do some quick shopping. Everything went smoothly. I found exactly what I was looking for. We Will Always Love You JC...Read More
Derrick Anderson
Derrick Anderson -Google user
3 years ago
Ok so, I was waited upon by a young lady by the name of Dominique Thomas at the front desk when I arrived at the hotel, and when I tell you the welcoming and the accomodations I received by Ms. Thomas was Blacknificent! ☺️✊ Her...Read More
SHAUANNA WOODSON
SHAUANNA WOODSON -Google user
7 years ago
Second best shopping store. Just need to get there online checking out options together. When u want it shipped to the store they try to charger you for shipping to store and home 2 prices. 8.95, 3.95 so I call in my order so I...Read More
A P
A P -Google user
2 years ago
I was able to find school uniforms for my daughter and they had her size. And i like the fact that the changing room was available.
Yvette Sample
Yvette Sample -Google user
5 years ago
Went in to get a house warming gift. They had a great sale on Egyptian Cotton Towels. I was able to get some of those huge towel and wash cloth sets for my gift and a blender.
John Howell
John Howell -Google user
6 years ago
Great, I feel like I hit the lotto. I got an extra 10.00 off for applying for the Jcpenny card, along with an extra 20% off for putting my purchase on my new jcpenney card. There were so many buy 1 get...Read More
Sheila O'Conner
Sheila O'Conner -Google user
6 years ago
My experiences at JCPenney was a great experience they had about four or five clearance racks and I founded me some pretty spring and summer tops but when I got to the line it was a long wait that was the only problem but when...Read More
ichoose2bhappy
ichoose2bhappy -Google user
3 years ago
Supply is low for men's shoes and boots but, I still found quite a few things for a great price. These were markdown for Black Friday. Helpful and professional staff at Fairlane, Roseville, and Westland stores.
Shemika Massenburg
Shemika Massenburg -Google user
Edited 3 years ago
Nice deals and right off the fwy. I bought some disney jewelry for my 3yr old niece and spent less than $35 on 3pc earring set and necklace. I love JC Penney
Leslie Little
Leslie Little -Google user
Edited 2 years ago
Good sales, both times there i had to go find assistance in the mattress area. Both the salesperson and the manager gave awesome service.
Leia Shoulders
Leia Shoulders -Google user
6 years ago
I love this store. They are always neat and helpful. The is always clean clothes are easy to see and there is always some kind of sale going on
Willie Seals
Willie Seals -Google user
5 months ago
Need to re open more stores
Vickie Richards
Vickie Richards -Google user
6 years ago
Love this store. I'm always able to find good quality merchandise at an affordable price. Not to mention the extra discounts.
Christen Smith
Christen Smith -Google user
3 years ago
JCPenney has some top quality shopping experiences in jewelry, apparel, shoes, coats for a good price with their quality. Been shopping here since I was a toddler. With my family.
Steve Middlebrooks
Steve Middlebrooks -Google user
6 years ago
Had to return a pair of pajamas that were the wrong size. They took care of the problem in short order. Very pleased with the customer service!
Tassie R-Traylor
Tassie R-Traylor -Google user
6 years ago
There are not many stores left and I went with a friend before she goes to her new job. Which would start on the 7th of January. She needed to find something for her self.

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments