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JCPenney is a department store in Fresno, CA.

JCPenney Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(2359 Reviews)
5
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1
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Angelita F
Angelita F -Google user
2 years ago
Other than crossing through JC Penneys to get to the other side of the mall, I had not been shopping there, until today. Went upstairs to look for a pair of overalls for my son. Walked around and decided to ask a woman...Read More
Rj Sauceda
Rj Sauceda -Google user
5 months ago
When I called for an appointment, this was what I told, Three levels of a hair cut, 1st level new at JCP licensed with experience. 2nd licensed with experience has been at JCP awhile. 3rd level most expensive and licensed with a...Read More
Vincent Allegrezza
Vincent Allegrezza -Google user
10 months ago
Great selections, though it was difficult to locate my sizes both with jeans & underwear. But I did locate them at the end
Nick Woodall
Nick Woodall -Google user
a week ago
Good deals when you have the app. Checkout lines too long! Very slow getting out of there. Clean and well maintained.
Andrew Gileo
Andrew Gileo -Google user
5 months ago
This JCPenney has a great variety of items in the store and offers great savings and coupons that make their prices very affordable. However, the place is so understaffed. On my last visit, each set of registers (one upstairs and one downstairs) had one cashier...Read More
Mike Jones
Mike Jones -Google user
a month ago
Gen from beauty had amazing customer service! She took her time and gave us her full attention. 💎 …
steve tran
steve tran -Google user
3 weeks ago
I had the worst shopping experience at JCPenney because one of the workers was very rude to me and didn’t help me
Rebecca Ramos
Rebecca Ramos -Google user
4 months ago
Not what it used to be in the 80's but still holding it's own. Store was clean and organized in light of all the extra merchandise for Christmas..
Laura Belmontes
Laura Belmontes -Google user
6 months ago
My husband purchased my wedding ring from JC Pennys. ( I love my ring!) however , My husband and I were at the JCPenney’s in Fresno fashion fair Mall on Saturday September 21 at approximately 1:05 PM. We were looking to get my ring resized...Read More
L. Abdalla
L. Abdalla -Google user
4 months ago
Watch out for the cashier girl upstairs checking people out she will pressure you in getting a credit card and at first she will say a 35% off will be give even if you aren’t approved, then when you aren’t approved she says oh 25%....Read More

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Restroom
check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments