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Pep Boys is a tire shop in Wake Forest, NC.

Pep Boys Review Summary

The summary is generated by AI, based on reviews.

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4.2
(381 Reviews)
5
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1
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Joe Bucci
Joe Bucci -Google user
a year ago
I was very pleased this Wake Forest, NC store location and service team Patricia, Joseph & the tech, Chris, treated me like royalty. They executed a repair flawlessly and as promised to help accommodate my drop off and pick up schedule. The icing on...Read More
Gliding Bear
Gliding Bear -Google user
Edited a month ago
Keep going there for brakes and tires Joe and Heather make a nice team, imo. Good prices, honest service 👍 Christina is a nice addition and provided great communication. The service technician gave my car love and I appreciate her too! Keep it up...Read More
Dava Johnson
Dava Johnson -Google user
a month ago
Just purchased a new set of tires for my car and EVERYTHING was extremely easy! I looked to see if the tires I had were in stock and they were with a special running for free installation. The price on the website matched what I...Read More
Soul School
Soul School -Google user
a month ago
I reached out to Pep Boys with a complex repair job, explaining my situation as someone living with a brain injury. I emailed them everything I needed, shared my budget, and asked a lot of questions. They had me come in for a quick evaluation...Read More
William Glover
William Glover -Google user
2 weeks ago
I needed help with a blown low beam headlight on my Subaru on a Sunday afternoon. Cam was able to find a replacement bulb and showed me how to replace it. Thank you for the excellent customer service. It was greatly appreciated.
Service not listedReasonable price
Shaniece Ellis
Shaniece Ellis -Google user
a week ago
Kristina was incredibly professional, attentive, and caring. She made the whole process quick and easy, getting my tire fixed right away. Excellent service!
TiresGreat price
Nicole Russell
Nicole Russell -Google user
5 months ago
Great experience! Made an appointment online and showed up at my date/time. No waiting, no fuss! I was updated on progress and sent a text that my car was ready. Joe was friendly, very customer service oriented and super funny! I...Read More
Moe Trees
Moe Trees -Google user
3 months ago
Kristina and Joe at Pets Boys Wake Forest Gateway Commons were very professional and precise. Kind, patient, and confident in there field of profession. They got me approved for a Pet Boys credit card in less than five minutes! Before I knew it, my truck...Read More
Jeffrey LaMura
Jeffrey LaMura -Google user
2 months ago
I was in a bit of a bind and the people at Pep Boys really helped me out. I had a slow leak in my car tire and the only time I could go was after work and thankfully they were open til 7:00...Read More
Scuba
Scuba -Google user
5 months ago
We went to this location yesterday to get an alignment. The gal at the front desk was super friendly and helpful! I wish everyone in customer service was as friendly and awesome as she was! I'd made an appointment for the alignment the day before,...Read More
Max Hankins
Max Hankins -Google user
3 weeks ago
Service was great! Communicative and quick turn around. Joe and Heather were awesome and Gabriella fixed my car to perfection! Thanks team
Greeshma Gaddam
Greeshma Gaddam -Google user
5 months ago
The staff and manager are amazing. They worked us in last minute when our car broke down, and had us out of there in less than a hour. They turned a very stressful day completely around. Good service with great people.
Warren Walthour
Warren Walthour -Google user
3 months ago
My overall experience at pep boys was so nice.my car was done in a timely manner. Customer service was so well on point.informing you about your car.it's a joy to visit pepboys in wake forest.please give the staff a raise in pay.they deserve...Read More
Gavin Maguire
Gavin Maguire -Google user
6 days ago
The service was top notch. They charge a very reasonable fee. I highly recommend this location.
Travel Dealz
Travel Dealz -Google user
11 months ago
Joe and Heather at the Wake Forest location did an amazing job. Their customer service is fantastic. They really made me feel like my vehicle was in good hands. This will be our go to place for all of our vehicle needs. The brake pad...Read More
Tom Holloman
Tom Holloman -Google user
2 months ago
This is the second time having work done at this location. I have been impressed with how easy it is to get an appointment and not having to wait a long time like at a dealership.
Carrie Cox
Carrie Cox -Google user
7 months ago
Switched over to this place when I had enough of the car shop i was going to (closer to my house). Well worth the extra drive. The staff here are very friendly and the prices are fair. They don't take up a good chunk of...Read More
Lisa Meyer
Lisa Meyer -Google user
4 months ago
Had a nail in my tire and Pep Boys patched it for me while I waited. As a long time customer I was very pleased with the service. No charge.
Ted Price
Ted Price -Google user
a month ago
Joe and his staff were very friendly, helped me with my issues and provided prompt excellent service.
Jonna Birtcher
Jonna Birtcher -Google user
8 months ago
As a loyal customer I’m happy to see that Joe has taken on the role as manager and will help smooth out some of the issues they have had of late. I have been a customer for many years and have always been treated fairly...Read More
Sara Mylin
Sara Mylin -Google user
9 months ago
The Wake Forest Pep Boys has been my go-to for both regular and unexpected maintenance on my Subaru for a few years now. The folks there are always up front and honest about estimated costs, as well as quick and thorough when figuring out …
Adin Bradley
Adin Bradley -Google user
7 months ago
Great customer service and they went above and beyond! Heather was amazing and the technician took extra time to diagnose some issues proactively. Was in and out quickly. Highly recommend Pep Boys in Wake Forest
Deb
Deb -Google user
a year ago
This is a great business! The staff is friendly, attentive and efficient. I needed help on short notice on a Sunday, and I overheard a lot of walk-ins who also needed same day help. The staff really bent over backwards to try to make that...Read More
Valerie Coombs
Valerie Coombs -Google user
4 months ago
Always a great experience with them. They take the time to show you what is wrong and how to prevent an issue. They work quickly to help you!
George Miller
George Miller -Google user
4 months ago
well satisfied with the service, good price, and great communication skills. I will be returning for future auto services. Thanks!
Jennifer Downey
Jennifer Downey -Google user
a year ago
I am in the area temporarily and had a oil light go on. Being away from my trusted spot back home was a bummer but I could not be more thankful for the kindness and skilled folks at Pep Boys in Wake Forest, NC. I...Read More
Gary Itenson
Gary Itenson -Google user
4 months ago
Great service, I trust them with all my cars..from the family van to our import sports car
Stephenie Demaree
Stephenie Demaree -Google user
10 months ago
The staff at Pep Boys is always friendly, helpful, and courteous. I've always gotten wonderful service at the Wake Forest location. They are my go-to mechanics for when my car needs service!
Alvin Lans
Alvin Lans -Google user
5 months ago
The service at Pep Boys was very good. The staff is friendly Period I would recommend that boys to anybody because the staff is friendly and the service was great
Sean Dyke
Sean Dyke -Google user
a year ago
I came in on a Sunday morning to get my tire sensor replaced! They were super busy but I had to go back to my hometown that day. They got me in with in the hour and got the work done super fast! Great service!...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom
check icon Wi-Fi

Planning

check icon Appointments recommended
check icon Quick visit

Payments

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check icon Credit cards
check icon Debit cards
check icon NFC mobile payments