I do not indicate that store!!! NEVERRR !!!
I bought a mattress from them December of 2020. At the time, they charged a $120 delivery fee to walk the 4.5miles from downtown Redmond to Kirkland. after I bought it, I looked on the internet for the...
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I do not indicate that store!!! NEVERRR !!!
I bought a mattress from them December of 2020. At the time, they charged a $120 delivery fee to walk the 4.5miles from downtown Redmond to Kirkland. after I bought it, I looked on the internet for the same mattress in several other places for half the price, I had paid almost $1,000. but I had already bought and paid for it so Okay. I let it go, the owner of the store Zain Paloalto told me that the mattress had a 10-year warranty. that would last for many years. with 2 and a half years of use the mattress completely destroyed. it made huge holes, released all the foam, puffed up all the springs, and then at the beginning of 2023 I looked for them to change or repair the mattress. and you send a message they respond several days late. then they said I needed the mattress label I said I didn't have it anymore, how bought a super expensive mattress with 10 year warranty will imagine the mattress will damage with 2,5 years, no ???? . but I had the purchase invoice, the photo of the mattress, proof of payment, conversations, everything. anyway, since the beginning of this year I've been asking for help to change the mattress use a tag from other mattress with same model, or give me a cheaper mattress, or anything else like a discount to buy another one, help me with something, but they just BLOCKED me from messages and calls from everything. I can’t contact them anymore and ended up with a huge loss