Reviews (209) 242-8300 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile Authorized Retailer is a cell phone store in Los Banos, CA.

T-Mobile Authorized Retailer Review Summary

The summary is generated by AI, based on reviews.

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4
(12 Reviews)
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Carlos Portillo
Carlos Portillo -Google user
a month ago
I'm being charged for a service I haven't used.
songbirdy 170
songbirdy 170 -Google user
8 months ago
Lovely, lovely employees. Just the sweetest people I've been helped by. I switched over from Atnt and from the minute I walked in I was greeted by all employees, Sativa, Jackie, Dulce, and Shayla. The vibe is so good everytime I go in to get...Read More
Jacqueline Guerrero
Jacqueline Guerrero -Google user
8 months ago
Jorge and sativa were very helpful and super professional. They both are the managers of the store and do a great job at helping customers. Recommend!!
Sativa Sorden
Sativa Sorden -Google user
8 months ago
All the employees here were AMAZING best T-mobile around always quick to help! Gives the best deals and explains everything so well
Yadira Guerrero
Yadira Guerrero -Google user
8 months ago
Honestly best customer service of my life! Very helpful people especially, Jorge, sativa, Dulce, and Jackie!!!! Would 100% recommend!!!
Zachary Rico
Zachary Rico -Google user
4 years ago
Had amazing help both times I went in. Tyler is the funkiest guy that was beyond helpful. Day 2 the store manager and assistant manager helped us out with a problem a different t-mobile stuck us with. They were very patient and understanding.
Jackie Guerrero
Jackie Guerrero -Google user
8 months ago
Sativa and dulce were the sweetest people ever. I switched from Verizon and it was the easiest switch ever.
Ryan Imholz
Ryan Imholz -Google user
4 years ago
This store has a great new staff that really helped me out. My bill was I correct from the store down the road and Justis was able to fix it for me and make my service better with a new sim card. ...Read More
Humberto Lopez
Humberto Lopez -Google user
5 years ago
I love this place! They helped me switch from T-Mobile with no issues. Got me into new phones. Gave me free money back and continue to take care of me monthly! Go see them!
mayra sanchez
mayra sanchez -Google user
4 years ago
Fast and great customer service friendly and great staff
Greeeley G
Greeeley G -Google user
5 years ago
Great place
antonio rodriguez
antonio rodriguez -Google user
a year ago
Good service…very friendly Miss Dulce…
Flaco
Flaco -Google user
3 years ago
Claudia Herrera Martinez
Claudia Herrera Martinez -Google user
4 years ago
Cassie Wyatt
Cassie Wyatt -Google user
4 years ago
Friendly enough but in the end we didn't accomplish what we set out to do. A lot of time was spent and in the end they could not sell me a phone because their own technology was not working. My options are go online or...Read More
George Soverns
George Soverns -Google user
a year ago
Friendly employees nice selections phone, very helpful .
JANNETTE VALDEZ WITTEN
JANNETTE VALDEZ WITTEN -Google user
2 years ago
They are good at sales~for sure, but as far as knowledgeable about tech & set up/transferring numbers etc. Not so much... So after buying two iPhones 14 pro & 14 pro max spending quite a lot of money I learned their advertising is empty promises! No...Read More
Karla Ramos
Karla Ramos -Google user
a year ago
I had to do a return such bad customer service. Over the phone they said they could help me and when I drove to the store they could not and had already sold the phone that was held for me. No good communication at all ...Read More
Najera Najera
Najera Najera -Google user
2 months ago
Bad customer service and a lazy staff. I tried returning a modem and Thomas made up stuff about not being a corporate store to not take my item back. Called T Mobile customer service and they said it was bs. They had me print out...Read More
Justin Collins
Justin Collins -Google user
a year ago
I had the worst experience. The manager grabbed a bunch of expensive accessories that I didn’t ask for and tried to trick me into buying them by not telling me he rung them up. I now know they do this for commission. My phone was...Read More
Gustavo Gutierrez
Gustavo Gutierrez -Google user
a year ago
If you got any problems or insurance claims just call t mobile yourself and don't waste your time going to store because they will just tell you to call t mobile yourself and resolve your issues. Store is basically there to sell phones and plans...Read More
Jose Zamora
Jose Zamora -Google user
a year ago
Awful service the manager is very rude if you want to claim a warranty don't waste your time
Lisa Clark
Lisa Clark -Google user
5 years ago
Felt like they didnt want to deal with us even though we had an appointment. Forced us to come back later.

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly