I’d give Rick Condra the owner of PoolWerx 10 stars if I could, he is otherworldly amazing. I had been a regular at Leslie’s in all the years I’ve lived here not ever searching around for another pool place until a few months ago...
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I’d give Rick Condra the owner of PoolWerx 10 stars if I could, he is otherworldly amazing. I had been a regular at Leslie’s in all the years I’ve lived here not ever searching around for another pool place until a few months ago when my pool motor went unresponsive and they didn’t have the part. I found PoolWerx after a google search and was pleased that not only did they have the part but they were also closer to my neighborhood. I took in the busted capacitor that had swelled up inside its casing and not only did Rick take the time to wedge it out, he talked with me afterward to arm me with enough pool knowledge for a successful fix. Another example is more recently I was in a pinch where he went above and beyond with a massive assist on another pool related situation, incredibly grateful for his help.
Bottom line with Rick and PoolWerx is
1) they know what they’re talking about,
2) they genuinely care
3) they’re trustworthy
Never once did I get a CYA or generalized non-answer answer on anything I asked, even the most basic questions. He was especially great at understanding what I was talking about when I didn’t know the exact vocab/lingo to describe what I was trying to figure out, just awesome all around. I recommend PoolWerx here in Flower Mound 100%, no question.