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PetSmart is a pet supply store in Flower Mound, TX.

PetSmart Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(734 Reviews)
5
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1
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Michelle Smith
Michelle Smith -Google user
3 years ago
They are always very helpful with everything. Got us some new furry friends and they made sure we had everything we needed.
Ed Higgins
Ed Higgins -Google user
Edited 2 years ago
We have been boarding our Boston Terrier (Dottie) here for many years and the staff knows her quite well by name when they see her...We recently took our new Olde English Bulldogge puppy (Pearl) and Dottie for a week-long stay because we couldn't take them...Read More
Amy Scott
Amy Scott -Google user
6 years ago
Spoiled rotten every time we go. Chewy LOVES everyone there!
Vicki Smith
Vicki Smith -Google user
2 years ago
Grace did a super job grooming our timid Sheltie in his first visit to a groomers since adopting him 2 years ago. She took time to get acquainted with him and earn his trust. Thank you Grace for making our boy comfortable...Read More
Heather Cordova
Heather Cordova -Google user
2 years ago
I truly love this Flower Mound location - I have been to another local PetSmart for grooming of my two huskies. One is a senior who is a bit grumpy… and let me tell you - by far Flower Mound grooming is patient, kind and...Read More
Raj
Raj -Google user
3 years ago
We get our pups bday treats and toys at affordable prices
Philip Jones
Philip Jones -Google user
a month ago
The staff is friendly and prompt! One of the only local retailers with this Meowijuana Spray at a great price! Our cats go crazy for it!
D Sanc
D Sanc -Google user
6 years ago
Great service! I originally took my dog to petco, he needed a bath. They wanted to shave him because he had a few areas that could combed. Brought him here, their approach was so compassionate. They said they'd take their time to brush him. Not...Read More
Hayden
Hayden -Google user
2 years ago
This is the best petsmart location I've been too, the pet hotel staff treat every dog like family, the manager Gabriel and his crew are the best! Also the groomers miraculously made my boy not stink anymore.
Katey Carter
Katey Carter -Google user
a year ago
We bought our first family fish, and the girl who helped us was very helpful in choosing the right one for our tank.
karen hennum
karen hennum -Google user
4 years ago
Always take great care of Maverick at the petshotel and the groomers. Ashley Pope is the only I let bathe him!
Diana Dale
Diana Dale -Google user
a month ago
I live 300 miles south of the Flower Mound Petsmart but I bring my dogs along for the ride because I wouldn't dream of boarding them anywhere else. They folks here always remember my pups, and treat them so well that I know I...Read More
Jaclyn Hardenberg
Jaclyn Hardenberg -Google user
3 months ago
After returning home with a pick up order, I discovered that I was missing one of my items. I called the store and the manager was very apologetic and they quickly rectified the situation, going above and beyond to make sure I was satisfied....Read More
Cheryl McCain
Cheryl McCain -Google user
4 months ago
The petsmart in flower mound is great. Once we were visiting and I really wanted a cat even though the adoption employees were gone the manager helped me adopt my Sofie. Recently I wanted to purchase a fish tank with cabinet the manager and another...Read More
Richard Williams
Richard Williams -Google user
Edited 4 months ago
We love Petsmart. The Flower Mound team takes great care of our dogs. They treat us like family.
Avery Ricco
Avery Ricco -Google user
8 months ago
We took our Australian shepherd, River, to this location for a bath and haircut. LJ did a really great job, and she even expressed how much she enjoyed working with River. We highly recommend LJ, and will definitely be returning to her for River’s next...Read More
Cynthia Paulson
Cynthia Paulson -Google user
3 months ago
Love how they take such great care of my two long haired Dachshund's!
Anshita Bhatia
Anshita Bhatia -Google user
11 months ago
The review is for grooming salon. I have been getting my pet’s grooming from Amy and she is the best groomer to work with. She always make sure my baby is handled with all patience and she does an excellent job. Thankyou Amy and Petsmart.
Christine
Christine -Google user
a year ago
Just finishing up a puppy class at the Flower Mound PetSmart with trainer Beth! She is awesome! She taught the humans just as much as the animals! Beth taught us it’s not about “controlling” your animal. It’s learning how they process information then teaching the...Read More
Toni Moore
Toni Moore -Google user
2 years ago
No complaints. They were very nice to my dog. She appeared content and in good shape when I picked her up. She was doing what the other dogs were doing. Thanks ! They used to send pics during her stay and i missed that extra...Read More
Alicia Lindeman
Alicia Lindeman -Google user
Edited 4 years ago
The employees are very friendly and they are always nearby incase you need help or have questions. Their knowledge of the products and animals they have is unbelievable and very reassuring when your not sure. The boarding/playtime/training department is also well maintained. The staff is...Read More
Javy Govea
Javy Govea -Google user
2 years ago
Love love love this PetSmart! Unlike others I've been to, the shelves are always full & the store clean. Today I was complaining to an employee (I believe her name was Isa) about how I stepped in dog poop in the grass potty areas in...Read More
K S
K S -Google user
a year ago
Gaby offers tremendous customer service. She helped me get the PetSmart app and was so helpful in telling us about coupons and promotions. Great job Gaby, really appreciate your help!
REY S.
REY S. -Google user
2 years ago
My family has been using Pet-smarts pet hotel services in the flowermound location since 2017. …
Ralonda Russell
Ralonda Russell -Google user
a year ago
I first experienced the kind staff when dropping off my 2 year old yorkie for doggie day care. He’s been going for several months and even as a picky pet owner, I’ve been completely satisfied in every way. They greet him by name and know...Read More
Kimberley Chow
Kimberley Chow -Google user
2 years ago
Love all the staff here! They remember your name & your dog after our first visit! My doggie goes there regularly for doggie day camp. I can tell he’s well taken care of as he gets super excited when I am driving to Petsmart.
Julie Murdock
Julie Murdock -Google user
10 years ago
We leave our dogs at PetSmart about every other month, with the longest stay being two weeks. They love it! They are excited to go it, and equally happy when we pick them up. They are fed, warm, and clean, and...Read More
Txus del Río Cuesta
Txus del Río Cuesta -Google user
6 years ago
They have a good selection of products. But the best thing is the staff, they are awesome. I never had a fish before and my son wanted one. We went to this location and they helped us to choose the right tank, accessories, they explained...Read More
Jim leddon
Jim leddon -Google user
4 months ago
Always, a great store, helpful and friendly employees.
Jonathan Bruyn
Jonathan Bruyn -Google user
a year ago
Really good Petsmart. They had my Hills Sciencd Diet for my senior dog. It has a Petsmart Hotel as well. Our cashier was very nice and enthusiastic and talked to us. Good Sized parking lot.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

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