I came into Midas at 8:30 am to get an oil change done, to troubleshoot my Check Engine light and check my rear driver side tire, which noticeably had a leak, as well as wear.
I checked in with Tony who was really cool and...
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I came into Midas at 8:30 am to get an oil change done, to troubleshoot my Check Engine light and check my rear driver side tire, which noticeably had a leak, as well as wear.
I checked in with Tony who was really cool and very hospitable.
As I was waiting to get my truck in, one of the mechanics briefly came in to speak to a customer regarding the status of his vehicle, and the two went into the bay area.
When the same mechanic returned briefly to speak again to his customer, I saw his entire face.
Then it became clear that I may possibly know him, so I decided to ask Tony what his name was.
To my surprise he replied, "Oh that's Rob !"
I walked over to speak to Rob and made him aware we used to work together a very long, long time ago.
I was just in my early 20's. His dad hired me to their family-owned shop in Madison, New Jersey. "Robbie is family.
We go way back. I know nearly his entire family.
Robbie's dad was like a dad to me and a mentor to me growing up", I said to Tony.
When Rob stepped into the Customer Lounge, I gave him a big hug and handshake. "It's been years brother !" I received an oil change, complimentary tire rotation, and tire replacement for the one tire. And a brief family reunion.
My Check Engine light was turned off.
Tony it was a pleasure meeting you my man ! Rob, it was great seeing you again and I mostly definitely will be by again, soon.
Thank you both for providing excellent customer service experience today and a great conversation !
Great memories ! I highly recommend this shop, and the great care care service.
Rob is very intelligent when it comes to auto repairs, so if you need great care, go check that man out. He knows his stuff and I co-sign that.