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Verizon is a cell phone store in Roswell, GA.

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4.4
(240 Reviews)
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dietmar doehring
dietmar doehring -Google user
3 years ago
Finally after several attempts to move off of AT&T at other Verizon locations the Old Roswell Rd./Holcomb Bridge location made it happen!!!!Richard made it happen! He needs a promotion and a pay increase! During the entire process he multi task other customer needs...Read More
Sandy Allen
Sandy Allen -Google user
2 months ago
Corey Knock was my sales representative and he was extremely knowledgeable and very helpful. I exchanged to a new phone and Corey patiently explained the new features and helped me load more. He was a great sales person as he didn’t try to get me...Read More
tracy tucker
tracy tucker -Google user
a week ago
I was the first customer of the day and was greeted by Malik who showed me to the desk and couldn’t have made my transition any more seamless. If I’m being honest, I usually have very little patience going into cell phone stores and the...Read More
kathleen f
kathleen f -Google user
2 months ago
If there were 10 stars I would award them all to Scott at the Roswell Verizon Cellular Sales store at 680 Holcomb Bridge. He listened to my problem which was complex, coordinated resolution with Verizon employees in other locations, stayed until problem was resolved (a...Read More
Rodrigo Vidal
Rodrigo Vidal -Google user
6 years ago
No Review Text
Ellen Golden
Ellen Golden -Google user
9 months ago
I typically cringe at the thought of visiting a phone store, but I could postpone the purchase of a new phone no longer. I was incredibly fortunate to have Scott (Phillips) wait on me and patiently educate me on my choices and clearly articulate pricing...Read More
Carmen Hinton
Carmen Hinton -Google user
a year ago
I went to local Verizon to get help with completing a transfer of service. I was assisted by Edward Jones who was professional and helpful. He was able to assist me with getting my phone back on line. He was professional and courteous. He also...Read More
Edward Paulin
Edward Paulin -Google user
a year ago
Didn't realize how easy it would be to trade in my phone. Was getting emails about an upgrade and free phone, I initially thought, "what's the catch", so I stopped in this location on Holcolmb Bridge. I was immediately greeted by a...Read More
Paula Solomon
Paula Solomon -Google user
a year ago
I am a very senior customer. I find that Josue, at the Holcomb Bridge location, has great ability to patiently work with me in solving any problems I may have with my new cellphone. I really appreciate that he can multi-task, spending time on...Read More
Dave Pardue
Dave Pardue -Google user
2 years ago
I was having major issues with my Verizon phone and account, and was not able to get them resolved by calling the main Verizon line nor at the official Verizon store at Northpoint. I came here in desperation and a great guy - Nate -...Read More
Dan Argetsinger
Dan Argetsinger -Google user
5 years ago
I went in to just check out potential upgrade options (I had a Galaxy S5 that was obviously old but still working well for me & in great condition, so I wasn't highly motivated to upgrade) and discuss plan adjustments (I had an unlimited plan,...Read More
David Kunath
David Kunath -Google user
2 years ago
-Kim was great!-She was efficient, friendly, helpful, and courteous.-Even while multi-tasking helping other customers, she made me feel I was receiving great customer service the entire time.-She also hooked me up with a sweet flip phone.-Thanks Kim, Verizon hired a good one:)
Jenny Johnson
Jenny Johnson -Google user
2 years ago
These guys are amazing. Tony went above and beyond what he had to do when we went to pick up a tablet. Instead of just handing us a new item, he was so much more attentive and noticed things on our account that no one...Read More
Rob Stewart
Rob Stewart -Google user
a year ago
Poor disclosure of their extra. fee for devises. Not the $35 that Verizon charges but the extra $40 the store charges. I was told the upfront we paid was only taxes, but the $40 was added there. Their printer was out of ink...Read More
Deb Musser
Deb Musser -Google user
4 years ago
I called before heading to the Verizon store this morning to see if I needed an appointment and if there would be a wait. I was told to come ahead and that there not people waiting at the time. I arrived to find a...Read More
Saytheodd
Saytheodd -Google user
2 years ago
I highly recommend visiting this location off Holcomb Bridge. Kimberly was our representative and from the moment of stepping in, we felt welcomed.Had a challenging phone carrier and Kimberly had successfully transferred my phone number and set up a 2nd line. Very patient, professional &...Read More
David Gilbert
David Gilbert -Google user
4 years ago
The gentleman that helped us (Nathan) is truly outstanding! Professional and proficient, he makes us feel that our family is more than just another Verizon subscriber. He offers great suggestions, highlighting Pros & Cons of each product and plan. He is the best representative we...Read More
Shane Henson
Shane Henson -Google user
3 years ago
I was helped by an outstanding representative by the name of Joalyce. She is an awesome example of what every employee should be modeled after. She was super polite, very accommodating, and conducted absolutely perfect customer service. I am an extremely happy customer after my...Read More
Sabrina Merli
Sabrina Merli -Google user
2 years ago
Edward jones once again is my reason for shopping at this store and buying several phones from him and a watch over the Years. I received exceptional service, each time I called and visited the store and am going no where else. This company and...Read More
Meddie Finnegan
Meddie Finnegan -Google user
4 years ago
The salesmen were very friendly. Watch what you are being sold - everything is more expensive and there is a sales push - so be sure to ask questions about price and compare it to other locations. The way the salesman would say things was...Read More
Stacie waddell
Stacie waddell -Google user
5 years ago
I just visited this store to replace a broken iPhone. I had THE MOST PLEASANT experience. I really know very little about replacing phones, backing things up, weighing options, etc. LaTonya Sanders was AMAZING. She was so pleasant, incredibly helpful, talking me through my options...Read More
Ross Uhlar
Ross Uhlar -Google user
5 years ago
Went in today to solve a minor phone problem and Corey (sits in the back left when you walk in) was incredibly helpful. Looked over my account and found ways to save me 60$ a month on top of getting me a new phone. Corey...Read More
Miranda Trussell
Miranda Trussell -Google user
5 years ago
I went to this store looking into a new phone and Scott Phillips helped me figure out what phone I wanted. He was patient and explained the pros and cons between the phones I was considering. He also helped me with the price break down...Read More
Wilbert Harper
Wilbert Harper -Google user
2 years ago
I had a horrible experience. In Oct 2020 I went in to this authorized Verizon store to trade in my Apple Watch series 4 for the series SE. I was to receive $150 trade in value, so I completed the purchase. In...Read More
0 0
0 0 -Google user
6 years ago
Reuel, Dom, Christine arrives at the store today very unhappy with a damaged phone and not sure what to do. It was just a short amount of time before the representative here fix my situation and also made me aware of additional devices that I...Read More
Jane Howland
Jane Howland -Google user
7 years ago
This was the best cell phone experience I have had. Corderio, spent so much time trying to help me understand plans including international. He came up with several options and even had ways to save money with a new phone. The store...Read More
Stephen P
Stephen P -Google user
4 years ago
Dropped my phone again and this time i killed it. I went to another Verizon store at Rucker Road, but they only allow one customer in store at a time due to Covid, so i went to Cellular Sales on Holcomb Bridge. Ryan...Read More
Lois Price
Lois Price -Google user
5 years ago
Went in the store to have my MOTOz3 phone checked out and learned that the battery was swollen, just about to burst. Met with Scott and he helped me decide which new phone option was best for me. He was knowledgeable about the the phones...Read More
Maria Townsend
Maria Townsend -Google user
7 years ago
He was first of all, very handsome and easy on the eyes, but outside of all that...His professionalism was impeccable. He stayed late with me and explained everything in detail about every plan I was interested in and the bottom line cost. Cost verses...Read More
Terry Alexander
Terry Alexander -Google user
3 years ago
I want to give a big shout out to Rashad and Corey at the Verizon store on Holcomb Bridge Rd! I had misplaced my phone and couldn't find my password. I didn't have another Apple device I could use for recovery. Between the two of...Read More
Casey Zachary
Casey Zachary -Google user
5 years ago
Cori was absolutely wonderful. Her coworker Igor answered some questions for us and I left with a new iPad and a cleaned up old iPad to give my granddaughter. I originally came because my iPad was not connecting with the internet but...Read More
Christy
Christy -Google user
6 months ago
This place have the most inconsiderate rude men working here I have never experienced such horrible service with a company I’m not sure if this location is a franchise whereas the employees there can choose who they decided to be rude to, however this specific...Read More
Olivia Baker
Olivia Baker -Google user
6 years ago
Waited here for an hour plus the day after Christmas. There was only ONE employee working at this store. The employee kept saying someone would be right with us, yet he was the only one in the store. He told other people that walked in...Read More
Debra Bartels Smith
Debra Bartels Smith -Google user
7 years ago
Stopped by the new Verizon Retailer near Kentucky Fried Chicken yesterday. My college student friend and I were greeted by a Verizon representative with a million dollar smile, Corderio Vonner. We had several complicated issues to address. A dropped phone, set up billing,...Read More
Jake Heikkinen
Jake Heikkinen -Google user
7 months ago
Unfortunate event that I had to visit this store. Poor customer service has led into a point that nobody wears a name tag in this shop. After I received very arrogant service the customer servant even refused to tell his name.Just do not visit this...Read More
Chris Bangs
Chris Bangs -Google user
2 years ago
Pushy salespeople that don't listen.I recently stopped here to talk about upgrading 2 lines and after about 15 minutes of talking (and almost being forced to buy cases and some off brand tablet), the salesman handed me 2 receipts and said they would arrive in...Read More
Bailey Kloberdanz
Bailey Kloberdanz -Google user
7 years ago
Patrick Patel has provided, hands down, the best customer service experience we have ever had at any retailer. Having experienced countless frustrations with cell phone service and providers over the years, Patrick represented Verizon in an outstanding way that will make us loyal Verizon customers....Read More
Kashunda Holmes
Kashunda Holmes -Google user
3 years ago
The Salesmen’s name was Kevin! Do not let him help you! I went into the store to purchase a new phone and two start services with Verizon! I was so excited. I went into the store and Kevin helped me out. He advertised a $100...Read More
Diane Salmon
Diane Salmon -Google user
4 years ago
Have had Sprint since the beginning of cell phone service, went to a Verizon corporate store this month (Jan,2020) to switch to Verizon. Worst customer service I have ever had the pleasure of receiving, customer service is very important to me since I am in...Read More
M. Allen
M. Allen -Google user
5 years ago
This place only has cases on display and the employee refused to retrieve the device I came to purchase. This is while he was playing with his own device avoiding eye contact with me.Didn't get his name, but he had black hair with a shirt...Read More

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