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About

Cotton On is a clothing store in Danbury, CT.

Cotton On Review Summary

The summary was generated by AI, based on reviews.

Cotton On at Danbury Fair Mall offers trendy and affordable clothing for men and women. Reviewers praise the store's wide selection, comfortable fits, and friendly staff. Some mention that prices can be a bit high, but overall, shoppers are satisfied with their purchases.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.4/5

Facebook Reviews: 4.5/5

TripAdvisor: 4.1/5

Sitejabber: 4.3/5

Initializing review summary...

Reviews & Ratings

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2.8
(20 Reviews)
5
4
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Viviana . Podhaiski
Viviana . Podhaiski -Google user
a year ago
My kids love shopping here and I dreaded visiting because the workers were always hit or miss, and the dressing room was rarely open. We recently visited and there was immediate relief. We were welcomed, and the worker there told us about the sale they were...Read More
Via Annna
Via Annna -Google user
10 months ago
On April 7th, 2024, I traveled from New York to visit the Danbury Fair Mall in Connecticut. I entered Cotton On and selected 5 shirts to try on. Upon reaching the fitting room, I found no employee present to assist. One fitting room door was...Read More
MacKenzie DeSouza
MacKenzie DeSouza -Google user
a year ago
Absolute rudest workers. Came to mall at 530 pm. They wouldn’t let us try on clothes said they had to tidy dressing room. I said well store is open so people should be able to try on clothes. She said...Read More
M Folks
M Folks -Google user
a year ago
Terrible customer service from the worker. She seemed to be Indian, not sure. Asked to try on clothes at 4:16pm, she said the fitting rooms were closed because only her and one other worker needed to clean up the store. The mall closes at 6pm!...Read More
Lol Ok
Lol Ok -Google user
a year ago
Don’t know why the workers here are so rude. Trying to shop for shorts but I’m getting dirty looks and stared at. there’s no manager in the store to correct these attitudes, & if there is then she’s the one creating this environment. Horrible. -5...Read More
isabella tiseo
isabella tiseo -Google user
2 years ago
Extremely rude workers and manager! When entering the store they do not greet you or even give a smile, also when shopping around they stare at you, when going to checkout they give attitude and make you feel like you are bothering them. If you...Read More
Al N.
Al N. -Google user
2 years ago
This place is a scam! They have no open dressing rooms and have a no tolerance return policy if ANY of the 3 tags on the clothing is missing. You can’t even exchange for a different size unless all 3 of the tags are perfectly...Read More
v “v99” t
v “v99” t -Google user
2 years ago
Justene is rude. Need someone with more experience and work drive. She wouldnt let me return my jeans because it was "past 30 days." Customer service had to call her and tell her to let me return them since cotton on says you can return...Read More
BlexXed PVP
BlexXed PVP -Google user
a year ago
New management has been nice and friendly. Sales associates are helpful and take the cleanliness of the store seriously.
Gianna Sanda
Gianna Sanda -Google user
3 years ago
This place is great but is never open. They close super early and open late. Tried getting inside at 1230 since the store is supposed to open at 11 but no luck.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly