We ordered a new hospital bed. I told them I would need assistance disassembling the old hospital bed. At first they told me no. I told them I had no way of doing it myself, and could not accept the new one without getting rid...
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We ordered a new hospital bed. I told them I would need assistance disassembling the old hospital bed. At first they told me no. I told them I had no way of doing it myself, and could not accept the new one without getting rid of the old one. A supervisor approved the disassembly of the old bed. After that, they got rolling. The gentleman was very polite and professional. He took it apart in no time and brought in the new bed. We needed a full rail, which wasn’t on the order. After one phone call, he was back in a few hours and put on the full rail. Thank you so much for your good customer service!