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About

On The Water Store is a clothing store in Plymouth, MA.

On The Water Store Review Summary

The summary was generated by AI, based on reviews.

Pros

On The Water Store at 150 Water St Suite 103 has received praise for its knowledgeable and friendly staff, who are happy to help customers find the perfect gear for their water sports adventures. The store's wide selection of products from top brands is also a major plus, with many reviewers appreciating the variety of options available. Additionally, the store's location near the water makes it a convenient spot to grab gear before heading out on the lake or ocean.

Cons

Some reviewers have noted that the store's prices can be a bit higher than those found at other outdoor gear retailers. A few customers have also reported difficulties with returns and exchanges, citing strict policies and long wait times. Additionally, some reviewers have mentioned that the store can be quite busy during peak season, making it difficult to get personalized attention from staff.

Review Rating Chart

Google Reviews: 4.5/5

Yelp: 4.2/5

Facebook Reviews: 4.7/5

TripAdvisor: 4.3/5

Trustpilot: 4.1/5

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Reviews & Ratings

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(15 Reviews)
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Aerika Hayes
Aerika Hayes -Google user
2 years ago
We have been shopping at the New Plymouth shop since it opened. Every time I enter, Marci’s always helpful, kind and personable. I have gifted many “schoolie” onesies and gear up our family of four with On the Water apparel. My favorite items are the...Read More
Rochelle “Shelly” LaCouture
Rochelle “Shelly” LaCouture -Google user
2 years ago
I have had the pleasure of shopping at On The Water in Plymouth for the past few months, more recently Christmas gifts. The store is beautiful inside filled with my favorite things (comfy clothing). Marci is a wonderful sales person. ...Read More
Liam Kilgas
Liam Kilgas -Google user
8 months ago
Incredible customer service... I was traveling and bought a shirt there without noticing that it was defected; I didn't realize this until I had already gotten home. I called and they were more than willing to trade for a new one. Management was extremely helpful...Read More
Nelson Dasilva
Nelson Dasilva -Google user
2 years ago
It all started with an email from On The Water. I saw really cool T-shirts and sweat shirts that would be perfect Christmas gifts for my son. The site offered delivery before Christmas but unfortunately I was not going to be home for the holidays....Read More
Nicole Ford
Nicole Ford -Google user
2 years ago
What a great store and even better staff!! Marcy and Montana were such a huge help with picking out clothes for my boyfriend and myself! We had a ton of laughs, truly a great shopping experience! We will be back for more soon!
George Keith
George Keith -Google user
2 years ago
If you are walking around downtown Plymouth do stop in to shop at On the Water for their quality apparel and good hospitality provided by Montana especially if you are a boater like we are! We bought awesome long sleeve and short sleeve fishing...Read More
K Sullivan
K Sullivan -Google user
2 years ago
Had the pleasure of shopping at the On The Water Store on the Plymouth Waterfront today. Got 2 of the Plymouth shirts for my husband!! Great store, great help from Montana. She made our shopping experience great!
Hey Bye Spin
Hey Bye Spin -Google user
2 years ago
This Plymouth store is an absolute showpiece … a beautifully designed and laid out store in a perfect location … with tasteful decor and a vibe that makes you long for your next day on the water. Chris - you and the team hit a...Read More
Ian Scissons
Ian Scissons -Google user
2 years ago
Very friendly, been a big fan of the social media content. Wish they had a few more options with the striper and cape cod patterns, overall very nice retail outlet. The manager was wicked friendly and helpful for my purchases.
Christina Bordeau
Christina Bordeau -Google user
2 years ago
Marcy is amazing, as makes my shopping experience an absolute pleasure, every time! Great clothes, and wonderful location! A+++

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible parking lot

Planning

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Payments

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