This practice came highly recommended from a work colleague and I waited several months to see them for a comprehensive checkup, first because my insurance was HMO and then because they were in high demand, after my insurance changed to POS. Vera at the front...
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This practice came highly recommended from a work colleague and I waited several months to see them for a comprehensive checkup, first because my insurance was HMO and then because they were in high demand, after my insurance changed to POS. Vera at the front desk was kind and helpful working with my insurance (which is out of network), Dr. Cheng spent a long time doing a thorough exam, and the hygienist (I forget her name) was thorough, gentle, and fun to talk to for about an hour. Unfortunately, what my POS didn't say is that even though I was "100% covered for routine exams with zero copay out-of-network" (that was told to both me and Vera), that 100% was a fraction of an undisclosed predetermined list of fees. These fees of course were much less, by a huge factor, than what Mission Hill charged for fair compensation. Leave it to insurance to mess everything up (although at least I know a lot more in-depth how out-of-network benefits work). Because of the insurance issue (which I feel was purposefully misleading on the part of my insurance to say "100%", which was really "100% of 40%"), I sadly can't afford to go to Mission Hill Dental again. But I still firmly recommend them, with the only caveat being that if your insurance is out-of-network, determine in advance what they are willing to pay for a comprehensive exam, if you want to avoid unwelcome surprise bills.