I'm usually not the one to post a review, but I personally felt some type of way after interacting with the staff at this spa. I've been looking for a new massage location to visit, and I often check the reviews prior to visiting. What...
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I'm usually not the one to post a review, but I personally felt some type of way after interacting with the staff at this spa. I've been looking for a new massage location to visit, and I often check the reviews prior to visiting. What made me book at this location was the review the lady said about how the massage felt "heavenly", there was another review about the time, and I understand we can give a person grace, we all aren't perfect. But in my experience, I will never come back because of what happened after my massage. I paid $60 cash for an hour massage, I gave the lady $100 upfront, and she gave me $40 ( 2 $20 bills). The massage was okay. She didn't massage my hands or feet, but it felt like a sweedish massage. After the massage, I thanked the lady and said I would like to give her a tip. I asked her for change for my $20, ($ 10,$ 5, and 5 $1's). The main lady and massage therapist looked at me with a shocking and surprise look and said to me, " Her clients only tip her $20". I looked back at her and repeated the same question to make sure I heard her correctly. She responded and said the same exact thing and, in addition, began to say " Well, there's tax, and my clients always pay $20". I work in sales. If this woman believes she is worth $20, then that's her prerogative, but with all respect, please hear me, not to put anyone down, but the math was not mathing! I couldn't see how she justified the $20 tip and included a 10% tax, which tips aren't taxed and 10% of $60 is not $20. So i gave her $10 and left. I don't know if they were trying to capitalize on my kindness or as an african american woman or if they saw my Tesla pull up. I don't know, and I can't assume. But it wasn't right. So, just a fair warning. The massage was decent, but I've had better for the price. They gained a client and lost one over greed.