I am very disappointed to have to leave this review. I had a telemedicine appointment with this office on Aug 6th 2020. They called, took my credit card co pay, the person on the phone asked why I scheduled the appointment, I said that their...
Read MoreI am very disappointed to have to leave this review. I had a telemedicine appointment with this office on Aug 6th 2020. They called, took my credit card co pay, the person on the phone asked why I scheduled the appointment, I said that their office called me and said I needed the followup. She raised her voice and said "she DID NOT CALL ME and why would I say that?" - Not interested in any more of the disgruntled employee, I hung up. I called back 5 minutes later to complain, and you have to leave a message, I left a message in three different mailboxes. A WEEK later I had not heard from them and called them back. Finally got to speak with the "office manager" who kept telling me how they were so good to patients but could not explain why I had not been called back. I asked this gentleman if they wanted me as a customer? I asked at least 10 times and he never could say a simple yes or no. I am letting my displeasure be known with my opinion and my dollars. This business is not interested in the customers they do have or any more. I would suggest seeking out someone other than this business to put your health and life in the hands of and those who are interested and deserve your business. The time has come for healthcare to quit treating patients (customers) like garbage. You cannot call, you wait for 30 minutes after your appointment, you are billed incorrectly, your prescription never gets from the Doctor to the pharmacy so the patient has to get involved. If any Doctor ever figured out that you cater to the needs of their customers they would be wildly successful. Instead the come in late, take two hours for lunch, go home early - and then have to have a day off during the week because their week has been "SO" stressful. Telemedicine is showing us that we can get better service from places that charge 10% of the garbage that is being delivered here.
Wheelchair accessible entrance 
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