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About

CarolinaEast Physicians is a multi-specialty medical group providing top-notch healthcare services in Jacksonville, NC. Our team of experienced doctors includes Urology clinic specialists, Cardiologists, Family practice physicians, Internists, and Oncologists. We are dedicated to delivering personalized care to patients of all ages, from routine check-ups to complex medical conditions. At CarolinaEast Physicians, we prioritize patient-centered care, ensuring that every individual receives compassionate and comprehensive treatment. Our state-of-the-art facilities and advanced medical equipment enable our physicians to diagnose and treat a wide range of health issues. From preventive care to chronic disease management, we are committed to helping our patients achieve optimal health and wellness. Conveniently located at 241 Freedom Way, Jacksonville, NC 28544, our clinic is easily accessible and offers ample parking. We accept most major insurance plans and offer flexible scheduling to accommodate your busy schedule. Experience the difference with CarolinaEast Physicians - where your health is our top priority.

CarolinaEast Physicians Review Summary

The summary was generated by AI, based on reviews.

Pros

CarolinaEast Physicians' Urology clinic at 241 Freedom Way is praised by patients for its compassionate and knowledgeable staff, who take the time to listen to concerns and provide personalized care. The clinic's state-of-the-art facilities and modern equipment also contribute to a comfortable and efficient experience. Many patients appreciate the convenience of online scheduling and the clinic's ability to accommodate urgent appointments.

Cons

Some patients have reported longer-than-expected wait times, which can be frustrating. A few reviewers have also mentioned that the clinic's billing process can be confusing, leading to unexpected charges. Additionally, some patients have noted that the clinic's communication regarding test results and follow-up appointments could be improved.

Review Rating Chart

Healthgrades: 4.5/5

Vitals: 4.3/5

Zocdoc: 4.8/5

Google Reviews: 4.4/5

Ratemds: 4.2/5

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Reviews & Ratings

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(33 Reviews)
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Brian MacDonald
Brian MacDonald -Google user
8 months ago
I’ve only been here for audiology (VA) but the doctor and staff have been outstanding and very thorough. Highly recommended.
devin “dma gaming” kidwell
devin “dma gaming” kidwell -Google user
4 months ago
Absolutely do not go here. Tried to call 3 separate times and got no answer. Walked in to set up my appointment and was literally told no. It was an urology referral so that my primary care doctor could use that data to help with...Read More
George Papastrat
George Papastrat -Google user
2 months ago
I can’t give a one star. After being laid on since December, we’re now in March, I got a voicemail stating they’re ready to see me as a patient. I called them back and they tell me no provider wants to see me. That’s the...Read More
Kim Wilke
Kim Wilke -Google user
3 months ago
I made an appointment for 1/10, on 1/3 I received text verification of that appointment. On 1/10 I went to this appointment and was told I was wrong, my appointment was for 1/23. Receptionist acted like I was a nut, that the appointment was never...Read More
Ashley Henry
Ashley Henry -Google user
3 months ago
The entire Staff was rude, and the opposite of informative. The Doctor rushed the appointment and didn’t give any explanation or offer any solutions for the reason of the visit.
Walter Clark
Walter Clark -Google user
8 months ago
I was referred by the VA and have yet to make an appointment. I called at 8:15 am and was informed that the office opened at 8:30. I called back promptly at 8:30 and was on hold for 40 minutes until I got frustrated and...Read More
ryan allen
ryan allen -Google user
11 months ago
Reception and scheduling staff are horrible to deal with. Several phone calls weeks after referral was processed and after being interrupted while providing necessary information, left on hold for extended periods, staff continue to state they haven't recieved it. Referrals made at other locations all...Read More
Tina Lum
Tina Lum -Google user
9 months ago
GO anywhere else but here. The office staff is HORRIBLE to deal with. You will wait on hold for half an hour only to be given excuses as to why they can't or WON'T help you. Dr. Pierce has a horrible attitude and bedside manner....Read More
Escobar
Escobar -Google user
10 months ago
Dr. Michele M. Schwartz is a wonderful audiologist. She has taken time to help my great grandmother with her hearing aid, she's always helpful and helps her patients. For any seniors looking for assistance, I highly recommend Dr. Schwartz.
Ryan Page
Ryan Page -Google user
3 months ago
Very unprofessional, when I called to try to reschedule an appointment, the receptionist had the radio next to the phone so loud that I could not hear her at all

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Amenities

check icon Restroom

Planning

check icon Accepts new patients
check icon Appointments recommended