Salem Clinic

It's been my experience in my 58 years of life that male doctors do not listen to me. I've always felt more heard by females. My doctor retired last year. So I had to choose another Doctor there were no females accepting new patients. I was given 5ale Doctors to choose from. I went to the medical board researched all of them read their reviews on this platform and ultimately chose Dr. Paul Huun. I'm so glad I did! He is the first male doctor in my entire life that I feel sees and hears me. He accepts my input into treatments that are needed. Ladies if you are looking for a new physician I highly recommend him. In fact I think he might be THE best Doctor I've had ever! AC

I switched my primary care to this office a few months ago and I'm so impressed with the experiences I've had here so far. Dr. Bhandari is wonderful and very responsive to questions and concerns. I feel confident knowing he's part of my care team. I've also had multiple imaging appointments here and all of the staff from phone calls, Prior Auth team, office staff and radiology team are excellent and make you feel like you're in caring hands. I've also had a visit to the urgent care and had the same great experience. Highly recommend this facility!

I recently sustained a knee injury. I was able to get an appointment with my doctor of 23 years, Jeff Stoessl, quickly. I never have to wait in the waiting room more than a few minutes, and the people who make the appointments, those at the desk for Family Medicine, as well as the medical assistant who did the initial bp and such were personable, empathetic and efficient. Dr. Stoessl is a respectful listener and well experienced, so he processes information quickly! Two days later I had an MRI (amazing turnaround) and had the results ONE HOUR after the MRI in MyChart (unfortunately the results were hastily and inaccurately read but my orthopedic surgeon corrected the interpretation). Messages through MyChart are promptly responded to. So far this has been an amazingly efficient and responsive process for which I am so grateful, and I hope it continues!

I've been going to this clinic for years now and have seen physicians in the OB/GYN and Family Medicine departments. I'm always impressed with how quickly I get messages/calls about new test results or in response to a question I had. The physicians I have seen are attentive and order tests to rule out issues and find what the current problem is. I've always been able to get an appointment to see Dr. Daniels within a couple weeks, and have always been able to be seen in OB/GYN in less than a month (though my physician is always booked so I see Mori who is a Nurse Practitioner instead. She's always amazing and she's very thorough). I also had to be seen by the urgent care once, and I was able to get a same-day appointment. My only complaint is that the lab is usually quite busy (especially in the mornings, in my experience), but once you are called back, they are super nice and super quick.

I was a patient of theirs from 1976-1999. Having the lab and xray right in the clinic saved so much time and agony. I don’t think they had a CT scan or an MRI at the clinic, but for results it was the same as an ER visit. They were caring enough to allow a young teenager to see an internal medicine provider as her primary doctor. The conditions I faced were the start of serious, lifelong, debilitating conditions that would potentially have had much laxer treatment under a family practice or pediatric doctor. Having one internist who knew and treated the whole family and knew the worst of the medical concerns with each was so very important for my ability to be able to grow up and go to University and map out and establish a career. Knowing thoroughly what diseases and conditions my parents had that were affecting their health, and how they advanced to my father’s death in 1999, I feel that I had a better handle on my health and was treated with serious attention when I had something come up that was out of my ‘normal.’ The only time I was gaslit and my concerns dismissed was on a Friday, at closing. I had a broken nose at the top of the nose where it is skull, not cartilage. I had been an athlete and had previously broken it 4 or more times and it had been forced to be operated on to be reset about 8-10 years before this. It wasn’t bleeding out the nose, it was bleeding down my throat and I felt it/heard it snap and could taste the blood. The doctor ordered xrays to ‘humor’ me. Was the last time he ever made that mistake again when I said something was broken or damaged and I could feel the pain from it. He had forgotten, I think, that I had a high pain tolerance from being in chronic pain from about age 12. I still had pain free days as a child, younger adult, but by 1990 or so when the accident that caused this broken nose happened I was in pain continuously from my whole body and had chronic migraines that hit the need for acute treatment about 3-5 times per week. It was a major great day if I didn’t have any pain from my joints and my head pain was below a 5. So breaking my nose was a pain that while ‘dull’ to me and only a 3 or 4 on my pain scale was enough for me to know it had happened. Even though I didn’t have external blood showing or any visible displacement of the nose. Due to the re-breaking and straightening on my nose done in college about 8-10 years before; my nose was perfectly symmetrical with my features and a break at the skull where the straightening was started wasn’t visible with swelling or outer movement. It hadn’t started out straight down my facial features and lining up perfectly with my eyes, cheekbones and chin. But the break that had to be set and rebroken when it happened broke at the top of the nose bridge were the cartilage and skull bone met. It flattened my nose to the right side of my face and wasn’t able to be fully set in the ER the night it happened. So it was rebroken a few weeks later, after the swelling had subsided and made symmetrical in my face. The tip tilted end I had possessed until then was gone. And the septum never fully recovered. In the later injury, The bridge from my glasses had taken a full side on blow as the lens edge and earpiece slammed at the full force of my quick strides and head turn into a steel file cabinet. It my head had hit, I’m sure I would have been concussed. But my nose did instead as it took the heavy blow from the glasses going sideways on my face. My septum ended up badly deviated from these two bad breaks and couldn’t be fixed many years later when I had additional problems with the septum. But I did get a call on the Saturday after the office closing xrays were looked at by my doctor and was told by a receptionist that doctor did see a break in my nose. Since ice wasn’t very effective with the swelling and was doing nothing for the pain I asked if I could please have some lower dose pain pills with tylenol in them to help the swelling. They were called in to my pharmacy.

My doctor at Salem clinic approved me for a major surgery. The surgeon wouldn't perform the surgery because I had a respiratory illness that the doctor knew of but still approved me for surgery.. I asked I wanted to see another doctor. They said there isn't not another doctor so basically if you complain, you will be blackballed.

I am super frustrated with Salem clinic. I have been trying to have my husband going back to Salem clinic for his health care but with endless voice mails , phone calls and even in person visiting business no one took care of it. This has been the worst experience ever.

This clinic does not care about women or mental health and they will say anything to get you out of the door. The doctors will blame any issue you have on being a women and your weight. Half of the time the nurses will treat you like you’re inconveniencing them for having an appointment and then walk out of your room and discuss your health loudly with the whole office. Very cliquey and overall not ethical. I don’t understand how they’re still operating

My own personal experience with Salem clinic has been very frustrating. The women's clinic lacks communication with scheduling, and with eachother. I’ve dealt with several issues with getting prescriptions sent to the right places, dr’s getting frustrated that my appointments are pushed out, when their receptionists are the ones scheduling the appointments. My last frustrating experience was I originally had an appointment set up, the doctor needed to cancel, so it got rescheduled on a day where I’m gone, so when I called to say “no that time doesn’t work for me that you just put me down for without even asking me” it got pushed out until December because that’s what their receptionist told me was the soonest opening. I then get a call from another receptionist saying the doctor was wondering why my appointment wasn’t until December. Like it was my fault. She then transferred me to a different receptionist to reschedule sooner and that receptionist told me “ we can do December 4th” like what?!?! Tell me how that is in the least bit professional? They ended up scheduling me for May, so they lied twice about not having any sooner openings then got irritated that I wasn’t coming in until December. Overall HUGE lack of communication. They have also sent my prescription several times to the wrong pharmacy & didn’t bother to listen to me when I kept telling them what pharmacy. The staff and the doctors don’t communicate well with eachother and the doctors don’t communicate at all with the patients. Very unprofessional setting if you ask me