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Call Direction Website Reviews

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True Salon is a hair salon in Palo Alto, CA.

True Salon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.7
(49 Reviews)
5
4
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2
1
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Jeannette P
Jeannette P -Google user
a year ago
I came in on a Saturday morning to see if there was anyone for a consultation and lucky for me the receptionist connected me with a great stylist! I was able to have a one on one with Kimberly. After consulting with her and showing...Read More
Katie Conrado
Katie Conrado -Google user
3 years ago
I get my hair cut by Arlene at True Salon and it’s always been a great experience! The atmosphere is relaxing, Arlene is friendly, and I can tell how talented she is because my hair comes out totally different with her. My hair isn’t difficult...Read More
Kirah S
Kirah S -Google user
a year ago
My partner (m) and I (f) get our hair cut by Lori and she’s so great. She understands both of our hair and listens to our wants so well, which is a huge thing for finding the perfect hairstylist and someone you can trust.
Debbie Newhouse
Debbie Newhouse -Google user
Edited 3 years ago
Updated: Lori even took care of her clients at a distance during COVID. We picked up kits to dye our hair at home with thoughtful directions included. The stylists here are incredible. Everyone walks out glowing with beauty! I've been going to Lori Romero for over...Read More
Haircut
Bev Weager
Bev Weager -Google user
4 years ago
The salon is always clean and tidy. Staff is always friendly, professional and helpful. My hairstylist is superb and considers my desires over everything else. If my wishes aren't the best thought out she still makes my hair look fantastic.
QualityHaircut
Alan Bayer
Alan Bayer -Google user
10 years ago
I've been coming here since the beginning of the year, and so far my experience has been great! As a man who previously didn't have much guidance or perspective on how to do my hair, I figured going to the pros would be my best...Read More
Zoë Björnson
Zoë Björnson -Google user
4 years ago
Michelle did an amazing job on my hair! I hadn't had a cut in far too long and she made me feel like $100M. I have super thick hair with multiple textures and she took care in creating a cut that was easy, but still...Read More
Cleanliness, Quality, ProfessionalismHaircut
valerie maurice
valerie maurice -Google user
4 years ago
I went in for a cut and color, and Kirsten did not disappoint. She is personable, professional, and really cares about how you feel and look when you leave. This was my first time at this location, and I found it to have a...Read More
Punctuality, Cleanliness, Quality, Professionalism, ValueHaircut, Service not listed
Brittany Burns
Brittany Burns -Google user
4 years ago
Michelle did an awesome job cutting my hair! It was an awkward mess from a previous haircut and I’m very pleased with the way she fixed it up. She was friendly and listened to my requests.
Rose Lee Saccuman
Rose Lee Saccuman -Google user
7 years ago
Shannon Sandlin has been doing a fantastic job. Overall 5☆ Be sure to request xtra head massage. OMG! Be sure to share your experiences. 💜💜🌹😘👍👌 …
Alex
Alex -Google user
8 years ago
Arlene's been cutting my hair for a solid year or so now and she recently moved over to True Salon which has a great space on California avenue.
Lisa Sweeney
Lisa Sweeney -Google user
5 years ago
I have been coming to True Salon for 9 years now. My stylist Jodi is great, listens to what I want and is very professional.
Lindsay Obringer
Lindsay Obringer -Google user
6 years ago
Shannon is always awesome - great cut, great company, great price. :-)
Robert Worthington
Robert Worthington -Google user
7 years ago
Love this salon, great staff, always content with my cut
Karen C
Karen C -Google user
8 years ago
Great haircut, thanks Lori!
Diana James-Cairns
Diana James-Cairns -Google user
3 years ago
Always on time, always good service, always quality
Haircut
Jannette
Jannette -Google user
Edited 5 years ago
Lori is the best!
Alex eccarius
Alex eccarius -Google user
3 years ago
Balayage, Haircut
Juan Carlos Ortiz
Juan Carlos Ortiz -Google user
3 years ago
Chen Liu
Chen Liu -Google user
3 years ago
Shelby Troxell
Shelby Troxell -Google user
4 years ago
Debbie Newhouse
Debbie Newhouse -Google user
4 years ago
Susan Klein
Susan Klein -Google user
5 years ago
Matthew Brickley
Matthew Brickley -Google user
5 years ago
Cruz Hyland
Cruz Hyland -Google user
5 years ago
Meg
Meg -Google user
5 years ago
Miguel Angel Guevara Torres
Miguel Angel Guevara Torres -Google user
5 years ago
Dean Banks
Dean Banks -Google user
5 years ago
Robert Moss
Robert Moss -Google user
6 years ago
Alison Dorchak
Alison Dorchak -Google user
6 years ago

Features

From the business

check icon Identifies as women-owned
check icon Small business

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Amenities

check icon Gender-neutral restroom
check icon Restroom
check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Appointment required
check icon Appointments recommended

Recycling

check icon Plastic bottles

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly
check icon Identifies as women-owned