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Call Direction Website Reviews

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Pilot Travel Center is a ga station in Joliet, IL.

Pilot Travel Center Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.6
(1301 Reviews)
5
4
3
2
1
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Vagif Nusratov
Vagif Nusratov -Google user
2 months ago
shower - clean..truck stop is also clean.. 0719/25
emblbavegas
emblbavegas -Google user
3 years ago
Clean and friendly environment but one thing I observed there is a big trash container in between trucks and back of the parked trucks so unmanaged trash cans .
russell Carrier
russell Carrier -Google user
7 years ago
One of the cleanest nicest ones I've ever seen in the Chicago area
Be'Be' Boling (Be'Be')
Be'Be' Boling (Be'Be') -Google user
10 months ago
Smaller location and nice. Plenty of car/truck/RV parking. 52 spaces, 22 reserved, (get yours online, pay with your points) 1 handicap accessible. Your freshly prepared homestyle meals are meatloaf, chicken, pizza, etc. from PJ Fresh. Have …
Riley Broderson
Riley Broderson -Google user
Edited 6 years ago
Nice new truck stop. Good for fueling. But it’s kinda small and tends to fill up early. There’s also some decent food and parking spots at the truck stop across the street. There’s the intermodal center nearby , so there’s a lot of 24/7 truck...Read More
Alex L (Light Storm)
Alex L (Light Storm) -Google user
9 years ago
Good place, just that it gets rather busy in the early morning and early afternoon. …
Mighty's Heavy Duty Towing & Recovery
Mighty's Heavy Duty Towing & Recovery -Google user
5 years ago
We do Semi Towing Joilet Illinois. Roadside Assistance Joliet Illinois.Jump Statr Semi Joliet Illinois.
ARTIFICIALLY INTELLIGENT LLC Marty Hoss
ARTIFICIALLY INTELLIGENT LLC Marty Hoss -Google user
2 years ago
Amazing customer service! Lots of friendly drivers here. No trash anywhere! Super clean!!
Ant R
Ant R -Google user
4 months ago
Everytime I come in I'm always greeted by the cashiers and security in a respectful manner. Today a customer seem to get a bit out of control over the food. The security did a great job to defuse the situation and the cashier kept helping...Read More
Tyler Sims
Tyler Sims -Google user
6 months ago
Gotta love a Pilot that enforces RESERVED parking. 2-25-2025 at 8:30pm. I will definitely be back. It's much easier to trip plan via reserve parking. Thank you Pilot for making my trips hassle free.
Kyle Simonson
Kyle Simonson -Google user
a year ago
This is probably the best managed pilot I have ever came across. The location has its issues; Mainly being too small for the traffic it gets. It could use more showers, washers, and parking. The building was designed to have a restaurant attached, but it...Read More
K2Para
K2Para -Google user
a year ago
This place is always packed, but the manager and an officer were kind enough to help me find a spot to end my day when I ran out of time on my DOT clock. They were reasonably accommodating. That's an automatic 5 stars for me....Read More
Freddie “Mingo” Sanders
Freddie “Mingo” Sanders -Google user
a year ago
I spent 2 days sitting at location waiting for instructions for next load. I went inside to shop and visit the ladies' room. The staff were all very friendly, polite, knowledgeable, and professional. They strived to take care of the customers as they greeted them...Read More
J Boyd Gang
J Boyd Gang -Google user
a year ago
Not the Pilot you expect! Wow! What a crew of folks, making sure you can get into a spot and eat a good meal and engaging in welcoming conversations. The porter Jerry very unique skills and ethics.. stayed on top of his lots organization …
gossie freeze
gossie freeze -Google user
a year ago
I had a good experience at Joliet, IL Pilot parking is limited, showers are Great staff is great and A SPECIAL THANKS TO EBONY who helped me while dealing with laundry, getting oil, food most of all adding a Smile to my face with Great...Read More
Michael Bradley
Michael Bradley -Google user
a year ago
I stop here maybe once a week for lunch. Today I meet Jock for the first time(I think he’s a manager). There was a young lady working beside him also but I didn’t catch her name. I just wanted to say I really appreciate both...Read More
76P10 Army Guy
76P10 Army Guy -Google user
a year ago
Man watch for my reviews. This pilot was nice all reserved parking East of fuel island plenty of space. (YOU DO KNOW HOW TO BACK RIGHT). Clean also inside and outside. Management spot on. I will be leaving reviews all truck stops visited …
Sapphire Gopaul-Lewis
Sapphire Gopaul-Lewis -Google user
a year ago
Kevin's customer service is out of this world, he held the door open for me as I entered, he came to check if everything was OK while I was making coffee, he was actually talking to us while we cashed out. Great personality. The store...Read More
Afaq Shah
Afaq Shah -Google user
a month ago
Friendly staff, nice and clean place.
I Phil Transport LLC
I Phil Transport LLC -Google user
a year ago
Parking Attended Service Person Very Polite and Courtesy Person is a very helpful employee Jerry should be more employees at Pilot like him. Also Security Guard Very Professional and very knowledgeable of his job thank you guys...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT