This is probably the best managed pilot I have ever came across. The location has its issues; Mainly being too small for the traffic it gets. It could use more showers, washers, and parking. The building was designed to have a restaurant attached, but it...
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This is probably the best managed pilot I have ever came across. The location has its issues; Mainly being too small for the traffic it gets. It could use more showers, washers, and parking. The building was designed to have a restaurant attached, but it looks like that didn't work out. Too bad it couldn't have been reconfigured for more showers etc. Some of the bobtail spaces need to be adjusted, because when they are all full, those that park in the back row are boxed in. With that said, every employee that I've dealt with has been very kind and professional. Every single one. They manage the parking very well. If you are parked improperly or didn't pay for your spot, they will be talking to you. They have lots of bobtail parking so if you're a bobtail parked in a full semi space, they will ask you to move. The day shift manager (forgot to get his name) was awesome! Really good at his job. I had problems getting a shower due to the Microsoft outage, and he went above and beyond to make sure I got a shower. Even offered a coffee or a slice of pizza for my trouble, and I wasn't even really complaining or anything. Instead of shutting down the showers, the manager took an active role in organizing everyone who wanted showers and made sure we were all helped. All of the employees were really cool, down to the security. I don't usually have issues with Pilot/Flying J, but pretty much every other location could learn from this one.