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Call Direction Website Reviews

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Pilot Travel Center is a ga station in Harrisonburg, VA.

Pilot Travel Center Review Summary

The summary is generated by AI, based on reviews.

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4
(1919 Reviews)
5
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1
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Hayman Ak
Hayman Ak -Google user
4 months ago
Please read professional Drivers and dear travelers DO NOT STOP at this PILOT travel center. Very Slow diesel pumps dirty gas pumps 2 chargers for electric cars and trash cans always full of trash NO self-checkout YOU have to wait at least 10 minutes in...Read More
Ian Foose
Ian Foose -Google user
a year ago
Decent location, updated interior and plenty of options for food and refreshments. The bathrooms here are good as well, plenty of places to park as well.
Dan Higgins
Dan Higgins -Google user
4 years ago
The staff are super friendly, pizza was hot and fresh. Have you ever taken a shower under a fire hose? While not literally that extreme the water pressure here is fabulous! The parking lot is very large and has a great view if you're stuck here...Read More
Mukhtar Mohammed
Mukhtar Mohammed -Google user
4 months ago
My experience here was too bad. I have been waiting for a shower more than 2hrs, they have available shower but nobody to clean them to be used, I ask the ladies in the counter if they can do something cos I had long day...Read More
Gregory Smith
Gregory Smith -Google user
8 months ago
Worst experience at a pilot ever. Understaffed. All the fountain drink dispensers were broken. Bathrooms were very dirty. I have been to dozens and dozens of Pilots. This one was the worst ever. Do better Pilot.
Aleksandar Cvijic
Aleksandar Cvijic -Google user
11 months ago
Lazy people don’t want to do their job here ! From 12 am until 4am person behind desk said he is working all by himself. Managment needs to pay attention to truckers . You are here because of them ! Stop being lazy or change your profession.
Karl Anthony
Karl Anthony -Google user
3 months ago
Not even one star. We HAD to do our reset here. It would have been worth the out of route to AVOID this place! Piles of trash everywhere. Not just wrappers and plastic and such, nasty rotting trash!. The parking lot had jugs and bottles...Read More
Joseph George
Joseph George -Google user
a month ago
No food ready at dinner time, what was ready was hours old. Says reserve parking online but no spaces are marked. No subway is not at this location. Bathrooms were clean. Worst Pilot I've been to as far as food.
Paul Yeaton
Paul Yeaton -Google user
4 months ago
I was on a tight time schedule - this is something you cannot do with an electric vehicle! I stopped to take on 10% charge which should have taken about 20 minutes. This EVgo station is relatively expensive, more than $0.45/kW. I connected to the right side of...Read More
Jennifer Hoyt
Jennifer Hoyt -Google user
3 months ago
Everybody was very nice inside but; somebody hit and broke my husband's truck mirror last night and they don't have cameras back here, hence the 1 star. You'd think they would considering there's millions of dollars in equipment / merchandise parked back here on the...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT