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About

Kenworth Sales Idaho Falls is a truck repair shop in Idaho Falls, ID.

Kenworth Sales Idaho Falls Review Summary

The summary was generated by AI, based on reviews.

Kenworth Sales Idaho Falls provides top-notch truck repair services, with customers praising their knowledgeable staff, quick turnaround times, and fair prices. While some reviewers mentioned minor issues with communication, overall, the shop is reliable and trustworthy.

Review Rating Chart

Google: 4.4/5

Yelp: 4/5

FleetNet: 4.5/5

DealerRater: 4.6/5

Facebook: 4.5/5

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Reviews & Ratings

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4.5
(112 Reviews)
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Edward
Edward -Google user
3 years ago
I drive a Pete and I needed some basic Paccar parts so I decided to stop here. It was a pleasure stopping by and this was the nicest experience I've ever had at any kw/Peterbilt dealer ever and I've been to a lot of them all...Read More
Samuel Bird
Samuel Bird -Google user
3 months ago
I have grown so tired of modern customer service that I hate going to new businesses. However, this place was different. Everyone was so ridiculously helpful, respectful, ane knowledgeable. I will come back here for business every chance I get!
Kristina Conde
Kristina Conde -Google user
4 months ago
Kelly, Francisco and Edgar all deserve a raise! They helped us big time when we needed a last minute fix. 10/10 recommend!!
Mark Rosser
Mark Rosser -Google user
6 months ago
I always like the customer service here. The parts guys are always friendly.
Brian Mcrae
Brian Mcrae -Google user
2 years ago
Needed parts for an rv late at night. Parts counter was very busy. But he got the group of customers taken care of quickly. Got the repair parts and I was able to help my customer get back on the road again.
Jacob Eilers
Jacob Eilers -Google user
a year ago
Gave me a ride to motel and back while they got the truck done in a very timely manner The parts and service personnel was very friendly and helpful
Jessica C
Jessica C -Google user
6 years ago
Had a great experience here, all of the staff were very honest, knowledgeable, professional and accommodating. The great reviews are the main reason we decided to stop in on our way to Utah to have some broken hoses replaced, and I would have to say...Read More
Alex
Alex -Google user
6 months ago
Good place to buy snow chains for decent price!
Tony Dhaliwal
Tony Dhaliwal -Google user
a year ago
Very good performance very good people in shop & parts. I came in with derate engine & they were very busy but they said they will work with me soon & they DID.5 stars folks here at Idaho kenwort in Idaho falls.
Electrical, Auto engine diagnostic, Service not listed
coralee acor
coralee acor -Google user
Edited 2 months ago
Very nice employees, did everything they could to help me out. Called other businesses when needed.
Justin Faraoni
Justin Faraoni -Google user
8 years ago
The "Service Writers" are top notch and will do what it takes to get you back on the road (which to most of us means back to earning a paycheck!) They are willing to go the extra mile for each customer know matter what it...Read More
Gotti Zakaryan
Gotti Zakaryan -Google user
7 years ago
Just want to say thank you so much for your help. This guys are amazing excellent customer service very knowledgeable technicians and service writers . My truck broke down in a freeway SCR problem Engine de-rate 5 mile per hour . They take my truck...Read More
James Arnold
James Arnold -Google user
2 years ago
Always great! Super friendly and helpful staff! Seem to always have what I need for my W 900 B model!
Donald Everett
Donald Everett -Google user
2 years ago
Had a really good experience there the staff was very friendly and helpful from the first phone and the time I got there there the time I left
Mike Glasgow
Mike Glasgow -Google user
a year ago
A DPF sensor had gone bad on the truck I drive, and they got me in and out in a timely manner.
Kimberly Carlson
Kimberly Carlson -Google user
Edited 2 years ago
The customer service is FANTASTIC. We know that we will be treated well and that the staff is very knowledgeable.
Kelly M
Kelly M -Google user
3 years ago
Very helpful, had the part i needed in stock for a quick repair to keep rolling down the road!
Kenneth Emerson
Kenneth Emerson -Google user
Edited a year ago
Parts department always goes above and beyond to assist with all my needs.
Lyn Pierce
Lyn Pierce -Google user
a year ago
Wanzek construction uses them and we love their fast friendly service!!
kevin chidester
kevin chidester -Google user
5 years ago
The gentleman behind the counter Ricky he will do whatever it takes to get you what you need even if you have to call somebody else the man knows what he's doing and I appreciate that thank you Ricky

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom

Planning

check icon Appointments recommended

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards