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Pearson Chrysler Jeep Dodge Ram is an used car dealer in Richmond, VA.

Pearson Chrysler Jeep Dodge Ram Review Summary

The summary is generated by AI, based on reviews.

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4.5
(2501 Reviews)
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Gretchen Reid
Gretchen Reid -Google user
2 months ago
Had such a great experience at this place! Bought a brand new Jeep Wrangler as the old one had gone on to a better place. There were sympathetic and helped me find what I wanted! Lauren was outstanding! Phillip was terrific and as weird as...Read More
Natasha Olds
Natasha Olds -Google user
2 months ago
I recently purchased a 2025 Durango from the West Broad St dealership. My experience was smooth and there was no pressure to buy. Collin immediately greeted me, he answered my questions regarding the differences between the GT and d RT models. During my visit the...Read More
Ryan Hodges
Ryan Hodges -Google user
Edited a month ago
Let me tell you about buying a RAM truck from Pearson. Immediately made me feel welcomed showing me the newest Rebel truck. My sales person Shawn showed me one truck that wasn’t for me. I told him what I was looking and later that day...Read More
KASSIE KISHLICKY
KASSIE KISHLICKY -Google user
6 months ago
My experience with Pearson was worth the 1hr drive. They are absolutely amazing at being straight forward with pricing, not adding extra fees like the other dealerships near me. Lauren was great and very caring! She make sure I was 100% happy with my purchase...Read More
Karen C
Karen C -Google user
5 months ago
Wonderful experience! I love my 2019 Jeep Grand Cherokee H.A. Thank you Collin and Phillip for making the transaction as smooth as possible! Very knowledgeable and good communication. Collin is an outstanding young man!
Zoie Stratiou
Zoie Stratiou -Google user
2 months ago
Had a wonderful service experience here! I moved and was looking for a new dealership to service my 11 year jeep and found a great place I will keep going to in the future. It was very easy to schedule an appointment, I dropped off...Read More
David Willard
David Willard -Google user
a week ago
I showed up spontaneously on a Friday afternoon and ready to buy a truck . I knew which truck I wanted, test drove it, loved it. The staff at Pearson was very accommodating and got me out on my way in about 3 hours. They...Read More
Debbie Simms
Debbie Simms -Google user
a month ago
Recently moved to the area from out of state and knew my Jeep Grand Cherokee needed some work done. Read reviews that gave a big thumbs up for this place so I decided to give them my business. Dropped off my car early in a Monday...Read More
Donald McHugh
Donald McHugh -Google user
a month ago
New service writer is excellent. World of difference from the previous one who had a bad attitude not suited to a customer service position. Pearson service is top notch from the top down. The tech who repaired my radiator hose leak saw me at a stop...Read More
Margaret Carter
Margaret Carter -Google user
a week ago
The staff and maintenance is very friendly and hospitable. They make you feel confident about the work done on your car. The atmosphere is wonderful! Thank you for hiring such wonderful people, I feel secure with my car being there!
Shianne Randolph
Shianne Randolph -Google user
5 days ago
I was struggling with Triple A and needed a new battery. Jason went out of his way to explain things, give us text and call updates, and was overall very pleasant to deal with. Worked around my schedule and found him to be very efficient....Read More
Mary Ellen Labadie
Mary Ellen Labadie -Google user
a month ago
When my Renegade broke down near Richmond, I was by myself and am from PA. Roadside assistance sent a tow truck service (who was awesome) ultimately towed my car to your dealership on Friday night, August 15. The salesman were absolutely wonderful. ...Read More
Shelley Norman
Shelley Norman -Google user
a month ago
I am always struck by how friendly & professional the service managers are. I usually wait for my car to be serviced & can relax in the very clean waiting area. Tim has been my service manager for my last several visits; he is an...Read More
ganesh choppa
ganesh choppa -Google user
a month ago
I had a great experience with Pearson Chrysler Auto. They handled my extended warranty inspection very smoothly and professionally. The process was clear, quick, and hassle-free. I really appreciate their honesty and the way they took care of everything without any stress for me. Truly...Read More
Eltonya Webb
Eltonya Webb -Google user
a month ago
My experience with Pearson was so smooth and effortless. Lauren, who I had the pleasure of working with, made everything easy. She answered all my questions and addressed any concerns I had. I didn't feel rushed into anything. Best car buying experience I've ever...Read More
Staceybone august17
Staceybone august17 -Google user
4 weeks ago
The service I received at Pearson was outstanding. They thoroughly explained all the necessary repairs to me. Honestly, I wouldn’t consider taking my car anywhere else for service. You can really trust Pearson to get the job done right. I highly recommend anyone with a...Read More
Christina
Christina -Google user
Edited 2 months ago
Shawn and the team were great to work with and made everything easy and straight forward! They gave me a great trade value towards a newer used SUV, and even stayed beyond closing to get everything taken care of. The team is not pushy and...Read More
Robin IsFree
Robin IsFree -Google user
a month ago
The customer service… and auto repair services that I received from Pearson Chrysler Jeep Dodge was Excellent! Not using the word excellent lightly! I AM A VERY SATISFIED CUSTOMER!!!!! Doug, my service repair representative, kept me informed on the service needed, updated me on the...Read More
Renee Herren
Renee Herren -Google user
a month ago
Great experience! The service department had excellent communication throughout the process and kept me updated on the status of my car. Everything was explained clearly and all of my questions were answered along the way. I really appreciate the professionalism and will definitely return!
Debi Flight
Debi Flight -Google user
a month ago
Excellent sales person Khalid was very patient and knowledgeable about their Jeep vehicles. We test drove several models and bought our vehicle that day. Jeff in finance was professional and thorough as he helped us finalize the sales paperwork. The atmosphere in the dealership was...Read More

Features

Service options

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Accessibility

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check icon Wheelchair accessible parking lot

Offerings

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Payments

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