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Advance Auto Parts is an auto parts store in Shawnee, KS.

Advance Auto Parts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(307 Reviews)
5
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1
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Bernadette Pinter
Bernadette Pinter -Google user
a week ago
When I called the store, a lady (I believe her name is Jessica) answered the phone and was helpful. When I arrived at the location minutes later, she was clearly and patiently helping train another employee. She then talked me through hooking up to read...Read More
Anna Will
Anna Will -Google user
2 months ago
Wow, Fred (general manager) went above and beyond to provide great customer service!! I was so impressed. I went in, looking for a foam application pad. The clear coat finish on my car hood is damaged. He willingly provided feedback and advice on next...Read More
Hugo O. Perez
Hugo O. Perez -Google user
a month ago
Fred was very helpful in troubleshooting my problem and driving me on how to resolve my Hi Lights issue after purchasing new Hi Lights bulbs. Thank you for his excellent customer service
mario calandreli
mario calandreli -Google user
2 months ago
Great Customer service. Billy helped me find what I needed quick and easy. Definitely recommend this place.
Tim Pierce
Tim Pierce -Google user
Edited a month ago
Fred was great. Very know and helpful. Went in for wiper blades and helped me find what I needed at a great price and even installed them for me. I certainly appreciated all of the help. That's why over the last 32 years, I continue...Read More
Drew Lane
Drew Lane -Google user
10 months ago
We needed a car battery today and I didn’t have time to replace it myself. The men behind the counter were exceptionally helpful, kind, and pleasant. AAP is my go-to parts place, but today’s service, the day after Thanksgiving, was above and beyond. Thank you!
Saved Life
Saved Life -Google user
a year ago
They had my online orders ready to be picked up, and they seem to have more parts in stock than other locations. Nice employees too, no complaints!
Megan Crittenden
Megan Crittenden -Google user
3 years ago
This review is specifically written about Randy the location 11818 Shawnee Mission Pkwy. When I arrived Randy was assisting another customer and was above and beyond polite and helped to resolve her car concerns quickly. While waiting I saw that he assisted his coworkers with...Read More
Sylver Wolfy
Sylver Wolfy -Google user
4 years ago
Issac was knowledgeable on the products and was able to offer me personal experience and advice specific to my needs. I highly recommend coming here due to his specific expertise and customer service. He's a hard worker and definitely worthy of a shout out!
Tamara Cody
Tamara Cody -Google user
7 years ago
Did my first buy online pick up in store order here, and it was very good. I went in to pick up my order the day after, and it was all ready and waiting for me. The clerk helped me load the parts and changed...Read More
Roxanne Alamos
Roxanne Alamos -Google user
a year ago
I was told I needed a new battery and when I came out here, they tested it and there was nothing wrong with my battery. they saved me a couple hundred dollars, Thanks for being honest!
Renee Spencer
Renee Spencer -Google user
2 years ago
Jump started my car to get to Advance. They tested it as bad. I called my dealership and found out I still had a warranty on it. I needed another Jumpstart to get to my dealership. To make a long story short, I'll just say...Read More
Stacia Jenkins
Stacia Jenkins -Google user
6 years ago
The lady at the desk was so sweet and helpful. And then the guy that help with my windshield wipes was also nice. Highly recommend. Don't remember names. But the girl drives a truck. April 7. Around 7 p.m
Annie blackwell
Annie blackwell -Google user
8 years ago
I have been in 3 times and as an automotive novice I vastly appreciated the experienced assistance I received. On the first visit I was shown the oil I needed, how to put it in my car, and how to tell when it was low....Read More
Margaret Plummer
Margaret Plummer -Google user
3 years ago
Needed a new truck battery & this is in the neighborhood. They took the old battery out of the car trunk. Put the new one there for us to take home. Much appreciated as they are heavy. All accomplished quickly...Read More
Pandemos
Pandemos -Google user
3 years ago
Nice staff, easy to work with. One of the day managers swapped out a warranty part for me with no fuss after I had it transferred from another location next day.
Kylie Spear
Kylie Spear -Google user
3 years ago
Amazing service! Very friendly and polite. Helped me with my car. Don't remember the guys name but he was great!
Robert Kiesling
Robert Kiesling -Google user
a year ago
Bought a replacement lite for my head lite and the young employee installed it quickly with no problem.
Brandon M
Brandon M -Google user
Edited 6 years ago
Best parts store in Metro area. Multiple great, friendly, knowledgeable employees. Joe and Vern deserve more than a few raises. Will not go anywhere else thanks to Joe.
Daija Dietz
Daija Dietz -Google user
4 years ago
I’ve been trying to fix the air conditioning system in my 2016 Dodge Durango for over a year and Isaac at this location helped me find a place to do it after hitting so many roadblocks. Excellent customer service!

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Debit cards
check icon Credit cards

Other

check icon LGBTQ+ friendly