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Firestone Complete Auto Care is a tire shop in Little Elm, TX.

Firestone Complete Auto Care Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.6
(368 Reviews)
5
4
3
2
1
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Leslie White
Leslie White -Google user
5 months ago
I Took our old 2003 Santa Fe GLS COMPLAINING of right Rear Shock( Strut) very noisy Knock when hits a bump! Let me state I paid 1,000$ roughly 3 to 4 years ago! Daniel, your new Manager at El Dorado Store, did not Charge me at...Read More
Erik Robbins
Erik Robbins -Google user
a year ago
Well, I’m glad I didn’t read all these 1 star reviews before I went in. I ended up having a great experience here. I ended up getting a flat near their store - broke off a stud while changing to the spare. I called and...Read More
Sai Varun Dingari
Sai Varun Dingari -Google user
a week ago
I had a flat tire on my way to work, and Firestone absolutely saved my day! Employees : GABE AND SAM From the moment I walked in, they were super friendly, professional, and quick to help. They inspected the tire right away, explained the issue clearly, and...Read More
Latoya Smith
Latoya Smith -Google user
2 months ago
I recently visited Firestone for a tire replacement and wheel alignment, and I was genuinely impressed with the level of customer service I received. From the moment I walked in, the staff was friendly, professional, and attentive. They took the time to explain the services...Read More
Dave Langford
Dave Langford -Google user
a week ago
Danny at the Little elm, Tx location was unbelievable!! What an asset to the company. Took my daughter there for tires and he went out of his way to take care of us. We will definitely be coming back to buy the rear set and...Read More
Stephanie Shattuck
Stephanie Shattuck -Google user
a week ago
They did an amazing job took great care of me! Communicated with me during the entire process, explained everything to me in a way I could understand. Hospitality here was above and beyond. You will be in great hands. Daniel is the guy, he sure to...Read More
BrakesGreat price
Linda L
Linda L -Google user
3 months ago
I had only called the afternoon before to address the problem I was having with my car. I knew I would be bringing it in on a Friday morning that was already busy, and I fully expected that I would either have to walk home...Read More
Tom
Tom -Google user
2 months ago
🚨 Positive ALERT — UNDER NEW MANAGEMENT! 🚨 We originally left this store — and took over two dozen cars with fellow veterans and fleet contacts — because of poor previous management. But we recently heard there’s new leadership, so we gave it another shot… and WOW...Read More
T Pii
T Pii -Google user
2 months ago
Vetetan recommended. *** New Store manager is awesome. He priced us for tires and got us in within 30mins. He made sure he communicated with us when the car was ready.. Big change from previous management for the better. They earned our business...Read More
Tiamarie Rodriguez
Tiamarie Rodriguez -Google user
3 months ago
The store manager, Daniel Patterson took such good care of me not only did he find the tires I was looking for, but told me he could service me immediately on a Sunday. I was very impressed. The checkout process was efficient that store is...Read More
Veterans Helping Veterans
Veterans Helping Veterans -Google user
2 months ago
We heard the new management was great — and that turned out to be 100% true! We brought both of our cars in, and Daniel was absolutely amazing. Professional, …
Leslie Morris
Leslie Morris -Google user
2 months ago
If I could give 10 stars to this Firestone I would. I came from out of town and unfortunately when I got here, my car overheated and coolant was spilling out everywhere. I was only here for a few days and I knew I needed...Read More
Deanna King
Deanna King -Google user
2 months ago
Came back for new tires and an alignment— Super smooth process, and the manager {Daniel} went above and beyond. Friendly, fast, and professional. I’ll definitely be back!
Kristin Liu Bricker
Kristin Liu Bricker -Google user
6 months ago
Under new management. Impressive! I have been a repeat customer of this shop for many years. I brought my car in this morning because I noticed smoke coming from the air flow. They took the time to talk with me and listen to my description...Read More
Yoly Hernandez
Yoly Hernandez -Google user
3 weeks ago
Great customer service, and if you have a flat tire and need it repair, they don't make you wait (a consumer) 2 or 3 hours like Walmart. Firestone Your first line of service. Do not waste your time with Walmart.
Marcus Rojas
Marcus Rojas -Google user
4 months ago
Had a leaky valve stem and spoke with Daniel on the phone. Brought it in to him and he was able to squeeze me in right before they closed on Memorial Day and get it fixed without any hassle at all. Amazing customer service and...Read More
Mike
Mike -Google user
5 months ago
Daniel!! Man Ole Man he really took care of me I had to replace my spark plugs, catalytic converter, and my O2 sensors. He told me it would at least take 3-4 days but he got me taken care of in a day in a...Read More
Aaron Hunsicker
Aaron Hunsicker -Google user
3 weeks ago
Daniel and the team are great! They take great care of our cars. Will definitely continue to use them. Highly recommended.
Amanda Johnson
Amanda Johnson -Google user
2 months ago
The store manager went out of his way to help repair a battery issue I had. Repairs needed to be done in the parking lot and without a pause, he said he’d get it taken care of! Highly recommend this location
Faith Gibson
Faith Gibson -Google user
3 months ago
I have been a resident of Little Elm, Texas, for over 20 years. My family and I have always gone to the Kwik Kar on 423 regularly, but after our …

Features

Service options

check icon Curbside pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Appointments recommended

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly