So I have a Super Start Extreme battery that I purchased from my sister's reliable mechanic while vacationing in central Florida 18 months ago. Though it worked great, the South Florida heat is really tough on batteries, and now mine wouldn't turn over the car...
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So I have a Super Start Extreme battery that I purchased from my sister's reliable mechanic while vacationing in central Florida 18 months ago. Though it worked great, the South Florida heat is really tough on batteries, and now mine wouldn't turn over the car a couple days ago. I tested and slow charged it at 2amp/hr with my reliable auto charger, but it wouldn't get over 10.2 volts. Even though I didn't have an original O'Reilly receipt, which the warranty called for in order to honor it. The manager at this North Miami store, Javier Martinez, provided exceptional customer service, and suggested that I call their 800 number. Just to confirm that there wouldn't be any problem with the battery replacement fully covered under their 3-year limited warranty. I did that. It didn't take long, and although he did need to briefly speak to my mechanic, and to see the original receipt, they had no problem swapping it out for a brand new battery if the same type. I really do appreciate his assistance, and he checked that one was in stock, too. So I highly recommend them for excellent customer service, and I highly recommend purchasing their batteries, and I can't thank them at all enough. If you need any help just give Javier a call. He's a great guy. Very pleasant and easy to deal with. Get your auto supplies from O'Reilly they really stand behind them, and these days that's hard to find.