I sold my car to Autolet (Ben), and it was a very satisfying experience.
As is generally known, dealers run dealership stores, which come with expenses to operate. However, Autolet operates on-demand car selling/buying, which means they don't maintain a large store to keep cars in...
Read MoreI sold my car to Autolet (Ben), and it was a very satisfying experience.
As is generally known, dealers run dealership stores, which come with expenses to operate. However, Autolet operates on-demand car selling/buying, which means they don't maintain a large store to keep cars in stock. Instead, they store the cars elsewhere and make appointments to show or see the cars at their office.
In my case, I used KBB (Kelly Blue Book) ICO (Instant Cash Offer) and visited about 6 different dealers in town to redeem the offer.
When I visited Autolet's office on El Camino without an appointment, expecting a regular dealer shop, I had a hard time finding the office as it's located on the 2nd floor of the flooring store. Tip: It's difficult to spot the sign, so just look for the flooring store and use their parking lot. I reached out to them via phone and scheduled an appointment for 2 days later.
Two days later, I met Ben, who promptly arrived for our appointment. Although he was running a bit late from his previous appointment, he kept me informed and was a good communicator. Ben examined my car, took photos to evaluate its price, and then made me an offer. His offer was higher than most other dealerships in town. I mentioned that I wanted to drive the car for one more day, and Ben offered to close the deal but allowed me to drive the car and drop it off at the agreed location. He also provided an Uber ride to any place I needed to go the next day.
Without a physical dealership and an office that was difficult to find, one might have doubts about the legitimacy of this company. However, I can confidently say that Autolet (Ben and Robert) are trustworthy business owners, and I would do business with them again.
This testimonial is not a paid advertisement or anything that Autolet people asked for. I simply wanted to take the time to write this because it was a good deal, and I believe they deserve the compliment for their professionalism.
I wish Robert and Ben's on-demand car selling/buying business the best of luck. If anyone reading this has any questions, I am happy to share my experience.
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