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Imperial Motors is an used car dealer in Plainville, CT.

Imperial Motors Review Summary

The summary was generated by AI, based on reviews.

Imperial Motors is a reliable used car dealer with a wide selection of vehicles. Customers praise their transparent pricing, friendly sales staff, and hassle-free buying experience. However, some reviewers mention minor issues with vehicle quality and limited financing options.

Review Rating Chart

Google: 4.5/5

Yelp: 4.2/5

DealerRater: 4.8/5

Cars.com: 4.7/5

: 4.9/5

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Reviews & Ratings

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4.1
(28 Reviews)
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Ryan Bartholomew
Ryan Bartholomew -Google user
2 weeks ago
These guys are great!! I'm so happy with my car and their selection seems to be very carefully curated. All cars are super clean and well maintained. They even did the front brakes before I bought it because they were a bit rusty from sitting...Read More
Mat Cherkus
Mat Cherkus -Google user
10 months ago
Buying a used car is a nightmare in CT. These people have changed my perspective entirely. They know about what they sell and are fair, honest, and helpful every step of the way. They even speak English! I cannot recommend this place more and will...Read More
Drew K.
Drew K. -Google user
a week ago
Just bought my first car from Imperial. Couldn't be happier. From the guy in the garage, to the owners. They were up front and informative. The transfer & registration all done there. I saw a reviewer complained that they wouldn't sell her a car that...Read More
Thomas Fiori
Thomas Fiori -Google user
5 months ago
5-Stars, the best used car buying experience! My son was looking for a nice used car with a manual transmission. I made an appointment with Chris to test drive a 2010 Mazda3 that just appeared on the website. We arrived about an hour later, greeted...Read More
Ernie Stamant
Ernie Stamant -Google user
5 months ago
I recently purchased a pickup truck for my son from Imperial Motors of Connecticut, and the experience was overwhelmingly positive. The team, (Chirs and staff) while working on the finances, they went above and beyond to ensure everything was handled smoothly, even as we...Read More
Larry Gillman
Larry Gillman -Google user
5 months ago
Chris made the car buying process a great experience. He listened and made recommendations based on what we needed with no pressure. Chris is extremely caring and knowledgeable when it comes to the car business. Fair pricing and honest.
Yoav Factor
Yoav Factor -Google user
6 months ago
Honest review... I loved that they told you their actual fixed fee over the phone. Fast and efficient and very transparent. Free carfax. I called the companies who maintained the car (info on the carfax). I really did my research as the car has very...Read More
James Rolli
James Rolli -Google user
8 months ago
God bless you Chris, meeting and buying a car from you , was one of the best experiences of my life. My wife and I bought our car and registered it through you in the same day incredible ! It really was an unbelievable day,...Read More
CaoNi
CaoNi -Google user
a year ago
Very nice and honest dealer. I bought beautiful 10 years Toyota Camry from them. The car is an good condition, clean in and out sides, runs great, no any major problems, im happy with this car. And he even made some discounts for me.
Ian Powell
Ian Powell -Google user
a year ago
I had an incredible experience with Imperial Motors. The team was professional, well-informed, and genuinely interested in helping me find the right car within my budget. Their transparency about the car history and seamless financing process was also commendable. Highly recommended for anyone seeking a...Read More
Bethany Grajales
Bethany Grajales -Google user
a year ago
My husband and I bought a 2015 Chrysler Town & Country and they have been nothing short of amazing to work with. They were very up front and honest with us and made us comfortable buying from them! I highly recommend using them when buying...Read More
Teva Fux
Teva Fux -Google user
a year ago
Amazing group of people, truly felt taken care of from start to finish and even after purchasing my car! Can't recommend these guys enough: kind, knowledgable, and honest. Thanks to Chris and Vance especially! …
Jorge V
Jorge V -Google user
a year ago
My wife and my self purchased a 2015 Town and country mini van from this dealership and was the best decision we made to move forward with them. Christopher and Greg are stand up gentlemens who stand on there word and there service. I highly...Read More
harsh gandhi
harsh gandhi -Google user
2 years ago
I had an incredible experience at Imperial Motors, and I can confidently give them a 5-star rating. The cars available are fantastic, with a wide selection and great prices. The staff is extremely friendly, providing exceptional service and …
Hiltz007
Hiltz007 -Google user
4 months ago
5 months 3k miles after buying car here it's running great. Thank you!
Crystal Doyle
Crystal Doyle -Google user
9 months ago
Hi I just bought a car from here. The best place ever They litrily did all the work and worry. Very friendly, they look out for your …
Guy LaBella
Guy LaBella -Google user
2 years ago
Thank you Greg and Chris! After two frustrating weeks of car shopping for my teenage son, I had come across Imperial Motors in Plainville. Greg and Chris are the epidemy of customer service! …
John McCormick
John McCormick -Google user
2 years ago
Greg & Chris, congratulations on your new location! You have helped us with our vehicles for over a decade and we look forward to working with you at Imperial. We will recommend you to all of our friends and family! Great job...Read More
Chris Mullins
Chris Mullins -Google user
2 years ago
Professional experience buying my car- seamless process and felt at ease working with Chris. It was a pleasure and I’d recommend imperial motors to anyone looking for a used car.
Bill Jarrell
Bill Jarrell -Google user
8 months ago
Very nice people and they go out of their way to satisfy the comstomer Chris and his crew make it happen one way or the other very happy with my 2015 Chevy Colorado crew cab 4x4 Lt thanks again guys Bill jarrell

Features

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check icon Wheelchair accessible parking lot

Payments

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