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Call Direction Website Reviews

About

Metro by T-Mobile is a cell phone store in Deltona, FL.

Metro by T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.5
(234 Reviews)
5
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1
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Alba Felix
Alba Felix -Google user
6 months ago
I’ve been here two times already and each time the staff has been great and super helpful. This last time Kayla helped us out and she was knowledgeable and courteous and really made the process so easy. I definitely recommend this store especially if you...Read More
Digna Sandell
Digna Sandell -Google user
6 months ago
Had metro for years switch to another carrier but only lasted a year before switching back. This location is further away from me than some others but I went here because their always nice and helpful and I wasn't disappointed. Keihyla was patient with my...Read More
Gary Peña
Gary Peña -Google user
7 months ago
Kayla is absolutely the best!! She is very knowledgeable, professional, and understanding. She knew exactly what to do in my circumstance, and there were no issues. If I could give ten stars, I would. 100% Recommended 👍👍 …
Alisha Bailey
Alisha Bailey -Google user
6 months ago
I just know I'm going to butcher the spelling of her name... But Kaiyhla? The store manager. Absolutely AMAZING. I went in with a shattered screen and in a matter of minutes I was upgraded, the phone was cased and screen protected and I was...Read More
Tracey Taylor
Tracey Taylor -Google user
6 months ago
Kayla at Metro at Providence boulevard Deltona was very knowledgeable and really helped us to exchange our information from one phone to another, purchase another phone. Great person. If you're in the store ask for Kayla.
Heather Hoogstra
Heather Hoogstra -Google user
4 months ago
They took a lot of effort and time to help me very helpful and friendly awesome experience, I recommend Shawna and Miguel
Tara Morris
Tara Morris -Google user
6 months ago
Kayla went above and beyond! She took the time to explain my options and help me find the best options for my family of 5. This is what customer service is supposed to be. Thank you Kayla!
Boba Tharbs
Boba Tharbs -Google user
4 months ago
Service was fabulous very quick very knowledgeable employee I feel saved because my life was a mess without my electronics
Benito Millan
Benito Millan -Google user
4 months ago
Kaihyla great employee, awsome sales pitch and great service all around will recommend all friends to her.
Kristin Barfield
Kristin Barfield -Google user
Edited 6 months ago
Kaihyla was AMAZING today!! This woman knows how to run her store!! She was very helpful in ALL areas to find me the BEST deal and NOT take advantage of me not knowing that much about phones and upgrades and all. But she SAVED me...Read More
Melissa Rothman
Melissa Rothman -Google user
3 months ago
We love this location. They always help us in a timely manner and give it to us straight whenever we mess up.
Yesbet Pineiro
Yesbet Pineiro -Google user
6 months ago
Kayla is MVP. She was so kind a very professional. Great customer Service. …
Purple butterfly boutique llc
Purple butterfly boutique llc -Google user
6 months ago
Amazing store and customer service they definitely know how to make you feel like family I couldn’t be happier with the environment and the energy the employees are amazing and the manager is beyond amazing definitely never let her go
Sorel Dimanche
Sorel Dimanche -Google user
Edited 6 months ago
I went two Metro before I came to this one the manger was really helpful she also help me transfer all my data even though it took almost a hour because I didn’t remember my password
Roberto Rodriguez
Roberto Rodriguez -Google user
6 months ago
Shona did an outstanding job helping me with the connection of new phones and was very friendly Should you hire more people like her Keep it up Metro!!!!!
Caussuandra
Caussuandra -Google user
6 months ago
Everytime I come here they are super nice. They explained everything I need to know. They're also super fast. Made switching fast and easy with the vest deal possible. Thank you.
Benny Alvarez
Benny Alvarez -Google user
6 months ago
I was very pleased with Shawna and the rest of the staff they were very helpful insightful and patient not to mention professionals.
Tommy Nolan
Tommy Nolan -Google user
4 months ago
What a great job everyone here did prompt service made me very happy. Thank you.
Zuleika Rivera
Zuleika Rivera -Google user
6 months ago
I had the best service from Kayla. She heard all our concerns and answered all our questions . Very satisfied.
damien dekar
damien dekar -Google user
2 months ago
Luciana helped me transfer my line with smiles and speed.

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly