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Call Direction Website Reviews

About

Metro by T-Mobile is a cell phone store in New Haven, CT.

Metro by T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.4
(44 Reviews)
5
4
3
2
1
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Stacey Dixon
Stacey Dixon -Google user
a week ago
Mohammed is exceptional he is the most pleasant person His customer service is outstanding.i and ad new customer he my visti
Kevin Hall
Kevin Hall -Google user
2 years ago
Jazz was the most excellent customer service agent that I have ever worked with. He made me feel welcomed and cared about. He took his time to explain everything and answer all my questions. He even set up my new phone. I also work in...Read More
Peter Takahashi
Peter Takahashi -Google user
a year ago
Great service. I needed to replace my lost phone and everything worked out quickly. The blacklisting the old phone, buying the new phone, and the number testing and restoring the backup, very professional. Thanks to muhammed and dania
Liv Egholm Feldt
Liv Egholm Feldt -Google user
3 years ago
We needed an American phone number and went to this shop and discovered super nice and very attentive people who helped us through all the process, with all the patience it took. They even spend time helping us making the phones and all the facilities...Read More
Amanda Brooks
Amanda Brooks -Google user
a year ago
Muhammad is the truth. Very professional, multi tasker, full of knowledge, has the patience of a saint. He's definitely an asset. I am now back with metro, thanks to him. I am a happy customer. Amanda B,
Sonia Colon
Sonia Colon -Google user
9 months ago
A had a beautiful customer service with you're two employer!! Nice job Mohammed and dania
Rosemarie Wright
Rosemarie Wright -Google user
a year ago
This store is in hands the most professional person is Mr Mohammad he will walk you through and through so you understand and he has a good work attic
Sarah Senior
Sarah Senior -Google user
4 years ago
Happy with customer service. Executive over counter are well understanding and technically equipped. He helped me with budget and gave me A12 Samsung phone . Would definitely recommend this store Lovely atmosphere
YaniAmy
YaniAmy -Google user
9 months ago
Mohammed and Dania , best customer experts at this location love both of them🥰😍🤩 …
April Coppola
April Coppola -Google user
a year ago
Best decision I have made,when it comes to metro pcs,honest and so helpful I will never go to another metro,if you need anything this is your place,THANK YOU GUYS FOR EVERTHIG
James Kinsey
James Kinsey -Google user
a year ago
Very good customer service from my guy Mohammed appreciate it jazz
Jayvon Soares
Jayvon Soares -Google user
5 years ago
Nice indian guy chatted it up and laughed as they st st my new phone great customer service as long as you are not rude the are nice back.only thing I had a problem with is the screen protector was put on a little sideways...Read More
Dondi Burroughs
Dondi Burroughs -Google user
4 years ago
At first I felt a little uncomfortable, it was like the person working seemed unfriendly at first but then I felt better, I did not reciprocate the same attitude, his attitude was strong and direct, like he might of thought I was...Read More
Latasha Reese
Latasha Reese -Google user
5 years ago
Nice staff, in and out quickly! Great experience overall!! Thanks ladies!! Keep it up! Team #METROPCS 🥇 …
Nancy Carrasquillo
Nancy Carrasquillo -Google user
a year ago
I got a gifts from them it’s not my store! It’s small location.
David B
David B -Google user
3 months ago
Good service
Salman Khan
Salman Khan -Google user
10 months ago
Mohammed and Dania are best🔥 …
dalma kinsey
dalma kinsey -Google user
a year ago
Very knowledgeable . 5 stars Mohammed
diane cooper
diane cooper -Google user
5 years ago
Very good people ,loved their service
Lekenya Butler
Lekenya Butler -Google user
5 years ago
Loved their service , loved metro service

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly