We bought a used iphone for my daughter from the West 11th location, and within a few days, it had some issues- but Eli was happy to help us out, and exchange the old phone for another one that works great. Used phones can have...
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We bought a used iphone for my daughter from the West 11th location, and within a few days, it had some issues- but Eli was happy to help us out, and exchange the old phone for another one that works great. Used phones can have issues that pop up, and taking a purchase back really tests the professionalism and honesty of a business's policy in my opinion- do they mean what they say when they guarantee the phone? I feel very positive about this experience, and about the way in which I was treated as a customer. We'll go there when we need phones in the future, for sure.