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About

Batteries Plus is a car battery store in Ann Arbor, MI.

Batteries Plus Review Summary

The summary was generated by AI, based on reviews.

Batteries Plus offers a wide selection of car batteries and related services. Customers appreciate the knowledgeable staff, quick installation, and fair pricing. Many reviews mention the store’s helpful advice and efficient service, making it a reliable choice for battery replacements. Some customers note the convenience of same-day service and the store’s willingness to assist with battery testing and recycling. Overall, most visitors are satisfied with their experience and recommend the store for car battery needs.

Review Rating Chart

Google: 4.6/5

Yelp: 4.0/5

Facebook: 4.7/5

Birdeye: 4.8/5

Yellow Pages: 4.5/5

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Reviews & Ratings

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4.7
(361 Reviews)
5
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alpineracing
alpineracing -Google user
4 years ago
AMAZING Customer Service! The team I dealt with (Andrew, Dwain, Kyle, Mike and the owner Krishna) were incredible. The owner even unloaded my car and loaded the new batteries (heavy!) for me. The batteries were the best pricing (and I did my...Read More
Anatoliy Shuba
Anatoliy Shuba -Google user
2 months ago
Batteries Plus on Packard is a fantastic store! The staff is incredibly knowledgeable and always ready to help with any questions or issues. They have a great selection of batteries, light bulbs, and phone repair services. I was impressed by how quickly they replaced my...Read More
Michael Snell
Michael Snell -Google user
3 months ago
Be careful with these people. Be sure that you know exactly what questions to ask, because they will NOT give you any heads up about their products or services. I had them replace parts on my iPhone and they didn’t inform me that they weren’t...Read More
Robert Keyes
Robert Keyes -Google user
2 months ago
Update - store has an excellent range of products. However the apparent lead on the day I was there refused to give me a refund on something I purchased on his recommendation. It did not work and the only way I could determine that was to...Read More
Bhargav Reddy
Bhargav Reddy -Google user
4 months ago
Fast battery replacement for a Samsung, but poor-quality control on the repair. The camera lens was smudged on the inside during the back cover replacement and was not recognized until I had to point it out twice. Not the best customer experience
Sean Kelleher
Sean Kelleher -Google user
6 months ago
Once again, stopped in to get help with a failed device (Galaxy Cell with failed screen) and the crew took care of us pronto. As usual, top shelf service. I absolutely recommend this store for your needs. I have known the owner over 15...Read More
Lauren Upplegger
Lauren Upplegger -Google user
5 months ago
Had trouble finding a place that will take alkaline (disposable/non-rechargeable) batteries. The Drop Off Station can no longer accept them unfortunately and recommended Batteries Plus. Thankfully they were able to take them (only $1.25/lb) and the employee I talked to was super helpful and knowledgeable....Read More
CAROL STRINGWELL
CAROL STRINGWELL -Google user
9 months ago
had the most amazing experience at my local batteries and bulbs. replaced a battery in my old time. Because the buttons didn’t push, Mike and Duncan sat down and worked on it for a half an hour. better service than you then you might expect...Read More
Ihsan Joseph
Ihsan Joseph -Google user
a year ago
Excellent service!!! I got scheduled a home visit to get a new key fob and have it reprogrammed. The company sent out Mike Presswood, one of their Mobile Key Technician, and he was amazing. Gave timely updates on his ETA, very professional and friendly, gave...Read More
Clifford Johnson
Clifford Johnson -Google user
9 months ago
Went to get my battery changed after already changed two times, and now my battery is low again and my key fob, every time I go they just replaced the battery because the batteries is always low. Don’t never go here and replace your batteries.,...Read More
Kevin Doyle
Kevin Doyle -Google user
a year ago
I feel bad about what happened. The ordered a new shell for my 2005 Honda Remote. They had to order a second one as there was two models that year. Then when they replaced it, it wouldn't work with my car. When I brought it...Read More
Brian Ottum
Brian Ottum -Google user
a year ago
Yesterday I bought my 6th car/RV battery at this store. Another great purchasing experience. The owner really cares about his customers. There's no broader selection (in-stock) anywhere.
Alex Keyes
Alex Keyes -Google user
9 months ago
I was quoted $732 for a battery replacement at Subaru of Ann Arbor. Ridiculous. I came here and Matthew and D’angelo were incredibly helpful and kind. The final quote from Battery and Bulbs was $287.59. Great staff!
RANDOM WICKED
RANDOM WICKED -Google user
8 months ago
Update- this is not an OEM battery. This battery will now be gone by end of day with normal use- no music nor movies. My older battery still had much more life this "new" one... I will attest to professionalism of the store though....Read More
Kathy Obryan
Kathy Obryan -Google user
a year ago
Bought a battery on Sept 30, 2023 it has no charge and can’t charge it, it’s under warranty but they said they will keep the battery charge it for 20 hours then give a replacement, sorry that’s unacceptable. This was for us to plow our...Read More
Melissa Lemke
Melissa Lemke -Google user
2 years ago
Incredible service! Kyle B. was incredibly patient and honest with me. I ordered a car battery for pick up online, when I came in they made time for my battery install despite their other repairs. I only realized after he had installed the … More
Theresa McKelvey
Theresa McKelvey -Google user
2 years ago
These guys are awesome!! They did awesome work helping me find my footing with my new car, finding and testing the battery, and helping me solve a potentially hazardous problem with my key. All were very very nice and didn’t stop until the … More
Monique Sluymers
Monique Sluymers -Google user
2 years ago
Had a fantastic experience here today. Kyle was incredibly helpful on the phone to start. Then when I came in to get a new key fob for my car his customer service continued to be exceptional. I though having to get a...Read More
Shawn Severance
Shawn Severance -Google user
a year ago
We went here to replace an iPhone screen and just a few weeks later it shattered with a minor drop, and the screen actually fell out. It seems their workmanship may shoddy and their product substandard quality. They were not interested in …...Read More
Terri HetzMurph
Terri HetzMurph -Google user
2 years ago
I bought a new car key fob online & followed the directions I found YouTube to program it. When that didn’t work I thought the battery needed to be replaced so I stopped by Batteries+ on Packard. Andrew got it programmed & cut a new...Read More
Kevin Doyle
Kevin Doyle -Google user
a year ago
I feel bad about what happened. The ordered a new shell for my 2005 Honda Remote. They had to order a second one as there was two models that year. Then when they replaced it, it wouldn't work with my car. When I brought it...Read More
RANDOM WICKED
RANDOM WICKED -Google user
8 months ago
Update- this is not an OEM battery. This battery will now be gone by end of day with normal use- no music nor movies. My older battery still had much more life this "new" one... I will attest to professionalism of the store though....Read More
Kathy Obryan
Kathy Obryan -Google user
a year ago
Bought a battery on Sept 30, 2023 it has no charge and can’t charge it, it’s under warranty but they said they will keep the battery charge it for 20 hours then give a replacement, sorry that’s unacceptable. This was for us to plow our...Read More
Melissa Lemke
Melissa Lemke -Google user
2 years ago
Incredible service! Kyle B. was incredibly patient and honest with me. I ordered a car battery for pick up online, when I came in they made time for my battery install despite their other repairs. I only realized after he had installed the new battery...Read More
Theresa McKelvey
Theresa McKelvey -Google user
2 years ago
These guys are awesome!! They did awesome work helping me find my footing with my new car, finding and testing the battery, and helping me solve a potentially hazardous problem with my key. All were very very nice and didn’t stop until the problems were...Read More
Monique Sluymers
Monique Sluymers -Google user
2 years ago
Had a fantastic experience here today. Kyle was incredibly helpful on the phone to start. Then when I came in to get a new key fob for my car his customer service continued to be exceptional. I though having to get a...Read More
Shawn Severance
Shawn Severance -Google user
a year ago
We went here to replace an iPhone screen and just a few weeks later it shattered with a minor drop, and the screen actually fell out. It seems their workmanship may shoddy and their product substandard quality. They were not interested in giving...Read More
Terri HetzMurph
Terri HetzMurph -Google user
2 years ago
I bought a new car key fob online & followed the directions I found YouTube to program it. When that didn’t work I thought the battery needed to be replaced so I stopped by Batteries+ on Packard. Andrew got it programmed & cut a new...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments