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About

Apple Tech Guys - NH iPhone Repair Service - MacBook Repair is a mobile phone repair shop in Concord, NH.

Apple Tech Guys - NH iPhone Repair Service - MacBook Repair Review Summary

The summary was generated by AI, based on reviews.

Pros

The Apple Tech Guys - NH iPhone Repair Service - MacBook Repair has received rave reviews for their exceptional customer service, with many customers praising their friendly and knowledgeable staff. The repair service is also commended for its quick turnaround time, with many repairs completed within a few hours. Additionally, customers appreciate the affordable prices and the wide range of repair services offered, including water damage repair and screen replacement.

Cons

Some customers have reported that the repair service can be a bit pricey for certain repairs, and that the wait time can be longer than expected during peak periods. A few customers have also mentioned that the store's location can be a bit hard to find.

Review Rating Chart

Google: 4.9/5

Yelp: 4.5/5

Facebook: 4.8/5

Bing: 4.7/5

Trustpilot: 4.6/5

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Reviews & Ratings

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4.9
(236 Reviews)
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Krista Lynn
Krista Lynn -Google user
a year ago
My son accidentally stepped on my iPad and cracked the screen pretty bad! I try to avoid the Mall in Manchester so I googled places in Concord and found the Apple Tech Guys. Kyle answered and was super friendly and able to look...Read More
Dan R
Dan R -Google user
a year ago
Great experience, a near miracle really. Kyle was able to amazingly repair our son's iPad that was accidentally stepped on and bent (see pictures-we didn't have much hope before speaking with him). We stopped in while traveling, and within about an hour and a half,...Read More
Noah Ludwin
Noah Ludwin -Google user
2 months ago
I recently had my iPhone 12 Pro Max screen repaired by Kyle at Apple Tech Guys, and the experience was fantastic. Not only did he fix my screen in under an hour, but he was also incredibly polite and friendly throughout the process. As an...Read More
Marie Leighton
Marie Leighton -Google user
a year ago
SO Pleased!…I needed a new battery and screen for my IPhone and I found a listing online for Apple Tech Guys, Concord, NH. Judging by customer reviews, they have a great reputation and I can see why! Apple Tech Guys offer outstanding Customer...Read More
Chassidy Tejeda
Chassidy Tejeda -Google user
3 years ago
So I gave this guy my phone with my broken screen and a new screen that I spent $40 on it came with screen protector wash wipes and tools that I need to open up my phone he charged me $20 to ship it out...Read More
Brian Pfitzer
Brian Pfitzer -Google user
a year ago
Have a problem with your iPhone or need advice with modern tech?I’m happy to say that my experience with Kyle was great. Unusual but great. I have worked for a camera store in my 20s back in the 70s when there was such a thing...Read More
BB Boyz Production
BB Boyz Production -Google user
4 years ago
No Review Text
Ryan Jones
Ryan Jones -Google user
3 months ago
Highly recommended! As owners of a small, family plumbing business, my wife and I were happy to find the professional help of another independent company in Apple Tech Guys. Kyle miraculously saved our previously condemned 2009 MacBook and most of its data. He also rebuilt...Read More
Elizabeth Amoako
Elizabeth Amoako -Google user
3 months ago
My iPhone 11 Pro fell and the display was trashed. My phone also started to register inputs on it own (making phone calls, opening random apps and deleting emails). I came by in a rush on a Sunday evening and Kyle fixed it in under...Read More
Dave Masinick
Dave Masinick -Google user
4 months ago
Fantastic iPhone repair by Kyle. I doused my phone in the lake and fried the phone. Kyle retrieved my data, and merged it onto my new phone. 6 years of data and contacts.Way more than just pleased. Highly recommended.
donna kenney
donna kenney -Google user
6 months ago
This was my second visit to Kyle at Apple Tech Guys. First visit was to fix my MacBook, this time for help with my aging droid phone's memory and it's questionable ability to work with my car's nav, phone, app system. Kyle addressed the...Read More
Ann Long
Ann Long -Google user
11 months ago
Phenomenal! From when I called and asked questions to when we picked up our MacBook everything was flawless. Kyle was very knowledgeable, helpful, honest and professional, this is by far the best tech experience I’ve had. Kyle was beyond helpful and explained everything he was...Read More
Lydia Barnes
Lydia Barnes -Google user
8 months ago
I brought my MacBook Air in to have the screen replaced by Kyle and was very pleased with my experience. Not only did Kyle help me come up with the most cost effective and reliable approach to fix my laptop, he also handled the task...Read More
J White
J White -Google user
10 months ago
Kyle replaced the battery in my 2017 Ipad Pro. He even provided an option that I did not know existed, which was an extended battery. So pleased with the quality of his work, the knowledge & and expertise that he had, the quick turnaround time...Read More
Samuel
Samuel -Google user
7 months ago
After losing my iPhone and going to Apple Store to talk to a genius, they told me that there was nothing they could do for me and I absolutely freaked out. So I brought an old phone in to see if I can get some...Read More
Haley Patnode
Haley Patnode -Google user
a year ago
Hey, y'all. About a few weeks ago, I shattered my Samsung Galaxy S23 Ultra. My experience here was amazing and I was a very satisfied customer. I called a few places to help me fix it, but most of the places that I called were...Read More
Gerald Smith
Gerald Smith -Google user
11 months ago
My default is to local businesses not chains. My very old iPad mini battery was toast so I looked around. Based on a recommendation I contacted Kyle. He assured me he could help. He’s a young guy with a small shop out of his home....Read More
Chris Chapman
Chris Chapman -Google user
9 months ago
Repaired an Iphone screen and new battery and a macbook display and new battery. Very pleased with the results and great communication and punctuality. I recommend you call Kyle for any Apple repairs. This was after...Read More
Adam Fennelly
Adam Fennelly -Google user
4 weeks ago
Kyle was amazing and was able to fix all of the issues I was having the same day! He replaced my screen, put in a new battery, upgraded my storage, and fixed one of my broken ports. He communicated with me through the...Read More
Kelli C. McKay
Kelli C. McKay -Google user
a year ago
I highly recommend Kyle at Mobile Tech Guys! A quick Google search, and their business was the first one to pop up for Macbook repair. When they "same day repair" they mean it - Kyle let me wait while he took a thorough look at...Read More
Kendra Hackett
Kendra Hackett -Google user
a year ago
I found Apple Tech Guys as I was passing through Concord on my way to the mountains for the weekend. Kyle spent 3 hours updating a 10 yr old MacBook Air that was given to me 2 weeks ago after my dad died. When I...Read More
Theresa Webber
Theresa Webber -Google user
2 years ago
My ipad wasn’t charging and had a cracked screen. Had to be sent out to repair the charging port. Got it back in about 12 days. Not too bad because I didn’t opt to pay the extra for expedited shipping both ways. Kyle put a...Read More
Lizzie King
Lizzie King -Google user
2 years ago
If you’ve landed on this page because you need phone/computer repair, just stop looking and go here!! I needed to get my back glass repaired to be able to trade in my iPhone. Service was quick, price was better than a quote I received from...Read More
Kevin L
Kevin L -Google user
a year ago
Kyle was awesome!!We thought for sure our son’s IPad was toast another place replaced the screen when we got it back it had no Wi-Fi. They just put their hands up.Kyle was able to get everything working again.Also he repaired a WiiU for us that...Read More
Shelby Hearne
Shelby Hearne -Google user
2 years ago
I had such a great experience with Kyle, my laptop screen broke on a friday afternoon and he was able to order the part and get it fixed by sunday! The whole repair only took 30 minutes, I rely on my laptop to run my...Read More
Dale Rice
Dale Rice -Google user
2 years ago
Excellent support, timely, quick, cost most reasonable and helpful information sharing. I broke the phone screen. Got an immediate appointment for repair. I did have a moment of uncertainty when Kyle indicated my battery health was at 74%. I thought Is he just...Read More
Celeste Tyrrell
Celeste Tyrrell -Google user
2 years ago
I can’t say how grateful I am for the incredibly prompt and professional service we received. My son came home on Sunday night at 8pm with a cracked iPhone screen. I assumed that our only recourse would be to schedule an appointment at a retail...Read More
mary connolly
mary connolly -Google user
3 years ago
My phone battery was slowly dying until it quickly died on my way to Manchester. I called Kyle, he said he could install battery, same day, gave me choice new or refurbished, reasonable price. I was at his office in half an hour, left with...Read More
Matt Strickrott
Matt Strickrott -Google user
4 years ago
Kyle repaired my Girlfriend’s iPhone X Max screen in about 10 min! I am an engineer and always curious about what goes into our everyday products. Kyle was very knowledgeable about the possible screen assemblies that could fit and took the time to show and...Read More
Mark McCarthy
Mark McCarthy -Google user
2 years ago
I stopped in without an appointment or advance warning after my iphone's screen was damaged from being left out in the rain. They happened to have the part in stock and managed to fix my screen in less than ten minutes and for what...Read More
Jen Furman
Jen Furman -Google user
4 years ago
My iPhone X had been glitching for a couple months. Of course the carrier wanted to sell me a new phone for $1100! While driving home, without a new phone, I passed Mobile Tech Guys and decided to stop in. Best decision I made! Not...Read More
Cheryl Keuenhoff
Cheryl Keuenhoff -Google user
4 years ago
I called to get an older I-pad repaired one that my grandsons broke, let’s just say the total front screen was shattered. I callled for an estimate for my tablet it was a lot less than Apple Repair as going to charge me by 2/3...Read More
Andrea Burns
Andrea Burns -Google user
4 months ago
Kyle and his son saved my laptop from being recycled. They did this quickly and for less than the cost of buying a refurbished laptop. Another advantage of getting it repaired was that I was able to access everything on my laptop again....Read More
Ky Peven
Ky Peven -Google user
4 years ago
I have worked with Kyle from Apple Tech Guys on several occasions. Several things he will bring to your project - always a great value and dedication to complete your project no matter what obstacles arise. Besides that, he is just a great guy to...Read More
Craig Alley
Craig Alley -Google user
3 years ago
Quick efficient service. Reasonable price. Open later than expected (I was there at 7:30 pm). Took 10 minutes to fix shattered iPhone screen. Good source for phone and computer repair, burner accounts, etc. definitely my new repair source. Convenient location to downtown Concord, NH. Since...Read More
Stephen Johnson
Stephen Johnson -Google user
3 years ago
He is knowledgeable of what he is doing and super helpful to get the good product for a reasonable price. I would definitely recommend him for any of your Apple products!I replaced my MacBook Pro’s screen and he found a replacement screen for a good...Read More
Monica Charpentier
Monica Charpentier -Google user
4 years ago
I found this business through an Internet search because I needed my phone screen fixed quickly by a local company. The new screen for my particular phone needed to be ordered because it wasn’t an item normally kept in stock, and that arrived in less...Read More
Nathanial Gagnon
Nathanial Gagnon -Google user
a month ago
Okay so we will start with the good and then move into the not so good, and then why I’m giving the rating that I am.Here’s some background information on the situation: My ipad started to experience charging issues about a month ago where my...Read More
Jeremy powers
Jeremy powers -Google user
3 years ago
My phone got fried and went into the craziest boot loop you ever saw and i got locked out of my i cloud because of a trusted number i didn’t have and couldn’t remember i lost everything my contacts, business schedule, baby photos that...Read More
Patrick Gibbons
Patrick Gibbons -Google user
4 years ago
The gentleman had exactly what I needed, actually I had a couple of options to choose from, was there for me when I was ready, and being from outta state, (MN) I know/knew no one or place that I could depend on. I tried two...Read More
Rob B
Rob B -Google user
2 years ago
Have posts for iPhones don't know how to answer messages have to go through hell just to contact them they don't answer phone calls and when you finally find a way to contact them they CLAIM it's already been sold but yet if it's sold...Read More
Roddy Medina
Roddy Medina -Google user
7 months ago
Highly recommend Apple Tech Guys!!! Great service with reasonable prices!!! I’ve lived in Texas and California and I mean it when I say this place is Top Tier especially to be in New England!!!I will definitely refer this place to my friends and family!!!
Ryan Black
Ryan Black -Google user
7 months ago
I saw the reviews and they lived up to their expectations! My Iphone 13 Pro back camera was not working and Kyle was able to fix it within a couple of hours for cheaper than Apple wanted to charge. Kyle is also pleasant to talk...Read More
Ryan Trippiedi
Ryan Trippiedi -Google user
9 months ago
Kyle is absolutely the man to go to for ANY ELECTRONICS! Its amazing how knowledgable he is. Needed my Macbook Pro battery replaced. He had it done quickly, cleanly, and even helped me upgrade stuff out of pure kindness. Cannot preach enough how great my...Read More
Kylie Hadlock
Kylie Hadlock -Google user
a year ago
Kyle was awesome and took on a job that literally no other repair shop would. After reaching out to numerous people, apple, Best Buy, and local repair shops, I stopped by Apple Tech Guys as a last ditch effort in hope of getting my less...Read More
Lindsay Hobbs
Lindsay Hobbs -Google user
3 years ago
I cannot say enough great things about Kyle!! My phone screen cracked and stopped working at 8:30pm at night, thankfully my husband found him close by in Concord open late. Kyle is open til 9pm but as he told me “even if you called at...Read More
brynn olin
brynn olin -Google user
4 years ago
I am very pleased with the service on my computer. Kyle’s expertise and knowledge working with Apple computers exceeded my expectations. Kyle presented himslf as friendly and confident in being able to repair my computer and I was elated to come home with...Read More

Features

Accessibility

check icon Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Offerings

check icon Repair services

Payments

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check icon Debit cards
check icon NFC mobile payments