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About

AT&T Store is a cell phone store in Greenwich, CT.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 42 Greenwich Ave receives praise for its knowledgeable staff and efficient service. Customers appreciate the wide range of phone options and accessories available. However, some reviewers mention long wait times and inconsistent pricing.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Facebook Reviews: 4.4/5

Trustpilot: 4.5/5

Sitejabber: 4.2/5

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Reviews & Ratings

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4.8
(535 Reviews)
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Stephen Geller
Stephen Geller -Google user
a month ago
John at the Greenwich location was so helpful. My iPhone stopped working and I was in there desperate to replace it. He advised me on what I needed to do and I left the store with a brand new iPhone 16. It was set up,...Read More
ROBERT COHEN
ROBERT COHEN -Google user
2 months ago
I have been an AT&T customer for over 25 years and have done business with multiple stores in Manhattan, and the greater New York area and actually have a corporate store in my neighborhood. With all of that being said I drive 22 miles to...Read More
Tom Smith
Tom Smith -Google user
3 weeks ago
Just upgrade my phone at ATT on Greenwich Ave. I’ve never felt so welcome to walk into an ATT store in my life. I was helped by Elizabeth and Ashley who both spent about an hour helping me solve all my issues. They were such...Read More
Erika Cabrera
Erika Cabrera -Google user
3 weeks ago
Ashley was very much helpful with the information about my trade in. She definitely cares about customer service.
Nacho Nuez
Nacho Nuez -Google user
a month ago
Ashley was great, she helped very quick and I got everything I needed. Totally recommend the store service
Suzie Moore
Suzie Moore -Google user
2 weeks ago
Jasmine was so helpful helping me set up my iPad thank you for your help
Deborah Hope Wayne
Deborah Hope Wayne -Google user
3 weeks ago
Jasmin was great helping me set up my new device
Alessandra Mori
Alessandra Mori -Google user
a month ago
Ashley was an amazing sales representative and extremely helpful with my trade .
Adele Dichoza
Adele Dichoza -Google user
10 months ago
John was exceptional! He was very patient, considering there were 3 members of our family need new lines and new phones. His expert recommendations were very appropriate for each of our unique needs. He was very patient and gave us his undivided...Read More
Dan Garrity
Dan Garrity -Google user
3 weeks ago
Great customer service! Liz and Ashley were very helpful. Thank you!!!
Lassie Dog
Lassie Dog -Google user
Edited 9 months ago
John was absolutely terrific! I walked in with an old phone and 45 min later walked out with a brand new iPhone 15 Pro Max. AND everything transferred successfully (passwords etc.), he explained the basics, and by mid-afternoon I'd totally figured out my new phone! Even...Read More
Judy Kane
Judy Kane -Google user
5 days ago
Jasmin took the time to save us money and link my car so we can have hotspot thank you for all your help
Amanda Robinson-Mirach
Amanda Robinson-Mirach -Google user
a year ago
Victor M. was AMAZING! He exceeded our expectations and we left with more tech knowledge than we even expected. Ended up upgrading 2 phones and a watch when we originally intended to buy only one phone. Victor made the difference - very knowledgeable, friendly and...Read More
Patti Ryan
Patti Ryan -Google user
2 weeks ago
Fantastic customer service. Friendly and very knowledgeable.
Trevor Probst
Trevor Probst -Google user
6 months ago
John was super helpful and we got a great deal for an IPhone 15 will come back again!
Erin Ettenger
Erin Ettenger -Google user
a year ago
Thanks Dan for an awesome experience at this AT&T store! Dan was a HUGE help — he had great customer service skills, got me set up quickly with the right new phone, and we had some great conversation too. 5 stars!
Ron Cooper
Ron Cooper -Google user
a year ago
Had the pleasure of meeting Charles today while having a huge problem at Apple, down the road, while trying to upgrade my IPhone. Charles offered to walk over to Apple to meet me and help correct the issues Apple was having in trying to sell...Read More
Mady
Mady -Google user
a year ago
Great experience! Dayana and Ashley are absolutely wonderful. They were friendly, knowledgeable, professional, efficient, detail oriented and considerate. We initially went in to close an account and ended up getting two upgrades. Dayana gave us an offer we couldn’t resist. Her customer service was impeccable....Read More
FHMS&C
FHMS&C -Google user
2 years ago
Went in for a few things and Jasmin helped us - amazing customer service and such a pleasant person. Genuinely knowledgeable and a great person. We couldn’t have been happier with our experience with her. She deserves 10 stars.
Cheryl Probst
Cheryl Probst -Google user
3 years ago
The Sales Associates at this store were very helpful. They spent a lot of time ensuring my monthly bill was accurate and I was being charged the right amount. They also helped with tech issues and helped me purchase a new phone. ...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Amenities

check icon Wi-Fi

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments