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About

Geek Squad is a mobile phone repair shop in Longmont, CO.

Geek Squad Review Summary

The summary was generated by AI, based on reviews.

Geek Squad offers reliable mobile phone repair services with knowledgeable staff and quick turnaround times. Customers appreciate the clear communication and professionalism, though some mention occasional delays during busy periods. Most users are satisfied with the quality of repairs and customer support, making it a convenient option for those seeking efficient solutions for their devices.

Review Rating Chart

Google: 4.1/5

Yelp: 3.5/5

Facebook: 4.0/5

Trustpilot: 3.8/5

Yellow Pages: 4.0/5

Initializing review summary...

Reviews & Ratings

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2.6
(39 Reviews)
5
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1
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Michelle Rucks
Michelle Rucks -Google user
a year ago
I am a total member and have purchased all of our computers through Best Buy. I bought a new computer and needed a data transfer. The front-end agents, Jordi and John, were helpful and patient in their explanations to my questions. Isaac went above and...Read More
Sue L
Sue L -Google user
6 years ago
I have been using Geek Squad for a few years to cover all of our computers. We do have different brands and models. We have had a variety of reasons to contact Geek Squad. If it can be fixed at the store...Read More
Josephine Steele
Josephine Steele -Google user
a year ago
GEEK SQUAD is AMAZING!! They work hard to correct problems & ALWAYS do a GREAT job... The other day I spoke with"J" (Juanita), who was terrific...She was pleasant, courteous, professional and definitely knew what she was doing! Thanks MUCH for the service you provide...Marie...Read More
JoAnn Augutaitus
JoAnn Augutaitus -Google user
5 years ago
The guys were great. I came in fearing the worst, a dead laptop. They diagnosed it as a dead battery told me what to do. We discussed replacing my laptop in the near future, which I will do. David and Aron???...Read More
Donny Zwisler
Donny Zwisler -Google user
10 years ago
I live in Northern Colorado, so I am sure the face to face interactions are influenced by management, my GS in store support and GS online is fantastic. I have had support for three years. I am very thankful for this service. Thanks GS Donny Z Longmont, CO
Arlene H
Arlene H -Google user
7 years ago
The employee were very kind and helpful. They spent as much time in helping me as I needed. I recommend their services.
Brett Funk
Brett Funk -Google user
6 years ago
Great job guys!!!
Avram Saunders
Avram Saunders -Google user
7 years ago
Did analysis for free
Kendra Wallis
Kendra Wallis -Google user
2 years ago
Ronald Retzlaff
Ronald Retzlaff -Google user
2 years ago
Dorothea Mardick
Dorothea Mardick -Google user
3 years ago
Jase J
Jase J -Google user
6 years ago
miriam herbert
miriam herbert -Google user
6 years ago
Carol Norman
Carol Norman -Google user
7 years ago
Nathan Ament
Nathan Ament -Google user
6 years ago
Glen Nieman
Glen Nieman -Google user
6 years ago
Chet M
Chet M -Google user
2 years ago
Not for me. They send your item out to see if it can be serviced for a $85 shipping charge. Rather have it done locally.
David B
David B -Google user
6 months ago
Not a fan at all. I find them difficult to work with in a pain in the rear. I’d rather work with YouTube and Amazon to do repairs myself. Scheduled an appointment for a screen replacement on a 27 inch computer. Had to wait 10...Read More
Laurie Goss
Laurie Goss -Google user
3 years ago
I have purchased several extended warranties through Geek Squad. Now I actually have to use it and IT IS WORTHLESS!!! My washing machine has been broken for almost two weeks, the parts aren't available for at least a month. The repairman from LG says it...Read More
Responsiveness, Quality
Amy Bowman
Amy Bowman -Google user
5 years ago
ordered a router today. the whole Geek squad experience basically sucks! The Geek squad agent seemed to be more interested in selling upgrades and add ons that I'm now finding out are not needed. Glad I could help this loser with his commissions.

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Recycling

check icon Electronics