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About

Best Buy is an electronic store in Watertown, MA.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4
(2300 Reviews)
5
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1
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Luigi Campanale
Luigi Campanale -Google user
3 days ago
Worst Buy gives a free-of-charge installation, but they can't get it done. Reason? Two guys must deliver 26 or more places in one day. They cannot spend more than 5 minutes each or won't get paid. Ludicrous company, pretentious customer service. Never repurchase anything from Worst...Read More
Hannah Atkinson
Hannah Atkinson -Google user
a week ago
I had an issue with my Oura ring battery, it was faulty and dying very fast. I went into Best Buy and they said they could replace it but needed me to grab the charger, so I drove home (20 minutes), grabbed the charger and...Read More
Amber McCarthy
Amber McCarthy -Google user
2 months ago
Nice clean store. Had the item we were looking for after 3 stores. Staff was very pleasant and helpful. I highly recommend this store. Only thing to keep in mind is they offer curbside pickup but they don't accrual have it. Just need to know...Read More
Madeline Bennett
Madeline Bennett -Google user
a week ago
I called the store to double check that an item was in stock and available after seeing that it was listed as “in stock” online at that specific location. I was told it was, but when I showed up I was told I couldn’t purchase...Read More
Dieula PHANE-FELIX
Dieula PHANE-FELIX -Google user
2 months ago
"I recently visited the Best Buy store and had a fantastic shopping experience! The sales associate, [Name], was extremely knowledgeable and helpful in finding the perfect TV for my needs. The store was well-organized, and the prices were competitive. The only reason I didn't give it...Read More
Veronica Ellis
Veronica Ellis -Google user
2 months ago
The staff was friendly, greeting me and saying goodbye when I entered/exited, and helping me with an online order pickup and in-store purchase. They were knowledgeable about everything in stock and helped me evaluate all options before making a decision. In all honesty, I have...Read More
Isaac Godfried
Isaac Godfried -Google user
5 days ago
If make an order online there is absolutely no reason I should have to wait in the same checkout line as everyone else. It defeats the whole entire purpose of ordering online. Just pure laziness on the part of this store and their employees
Esat Gok
Esat Gok -Google user
2 months ago
On the day of 12/19/2024 me and my friend and I visited this location to buy a freezer. We asked for help twice and waited about 10 minutes. No one cared to help. We left and bought the freezer from Home Depot. We saw the manager...Read More
Eve Chayes Lyman
Eve Chayes Lyman -Google user
4 months ago
Best But is surviving on reputation alone. Their systems are insane, hours of button pushing. I got a new TV for my mother age 96 and signed up for geek squad so she could get help. But they are impossible to reach on the phone....Read More
BCP Surreality
BCP Surreality -Google user
2 months ago
Tried to order a pc. BB lied, possibly criminally, about apr on credit card to get me to sign up. Ordered computer but after I paid bb called to say parts can't be ordered. So why did I just pay for it? Total scam....Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics
check icon Light bulbs

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments