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Call Direction Website Reviews

About

Cricket Wireless Authorized Retailer is a cell phone store in Amarillo, TX.

Cricket Wireless Authorized Retailer Review Summary

The summary is generated by AI, based on reviews.

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4
(170 Reviews)
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Azreal
Azreal -Google user
6 months ago
Great store, fantastic customer service, a thank you to Ingrid, very friendly staff, I will most definitely be back to switch carriers.
Larry Hendrick
Larry Hendrick -Google user
2 years ago
My former carrier was not getting the job done. Talking to a friend, she recommended Cricket. I went to the store and they were extremely helpful and worked hard to make sure my phone would work on their system. Ashley was good at getting both...Read More
Holly Martin
Holly Martin -Google user
Edited 2 years ago
I didn’t realize you could only write one review per company, so I’m editing my prior one. I visited this location this afternoon, in hopes of resolving some issues I was having with my phone, and Isabella was absolutely incredible! She was the absolute sweetest!...Read More
Tonja Carranza
Tonja Carranza -Google user
7 months ago
Excellent deal & excellent service as far as phone, internet & customer service. So glad I switched from Metro!
James Antkowiak
James Antkowiak -Google user
5 years ago
The staff was very friendly and knowledgeable about the phones they have for sale. They were not pushy about trying to get me to buy an expensive phone, they actually pointed me toward the free phones first. They have very good prices if you switch...Read More
Coy Devoy
Coy Devoy -Google user
4 years ago
The service was great and the workers were helpful in helping get mine and my brother's phones switched over. It really did save the worry of if or not our phones would act up after switching over. The one helping out with the transfer even...Read More
JoAnn Sanchez
JoAnn Sanchez -Google user
4 years ago
I was unhappy with my previous carrier. The second we walked in we were greeted even though both employees were helping other customers. It means alot to me to be acknowledged when I enter a business. Tracy R was the rep who helped...Read More
Blake Roberts
Blake Roberts -Google user
5 years ago
I had a problem with my phone, it wasn't allowing me in and had a ton of error messages in code. I called and Meg had me come up to the store and she fixed it in the blink of an eye. This company is...Read More
Taylor Smith
Taylor Smith -Google user
4 years ago
This store experience was amazing. Luiz was great and the store manager too. MEG WAS AMAZING!!! Cant say it enough. Spectacular customer service. Very friendly. She helped me out 3 separate days with some issues and didnt let up when it got difficult all while...Read More
Yolanda Romero
Yolanda Romero -Google user
4 years ago
They were very polite and helped us a lot. We got a great deal for 2 phones and helped us choose our cases for are phones. I recommend them
Jenna Gee
Jenna Gee -Google user
4 years ago
Meg schuman is amazing. She helps us every time we come in and she never fails to help us get exactly what we want. She always recommends the best products to us. We will always come to her when we need something.
Jose Gonzales
Jose Gonzales -Google user
2 years ago
best location to get your phone from Cricket ashlynn the attendant very polite, friendly and patient explained to us how our phones work she is very professional I highly recommend that location.unlike 34th and Osage rather not go there.
Eva Lee Gonzales
Eva Lee Gonzales -Google user
4 years ago
Customer service is always great. They know what they are doing and help the customer try to figure out how to navigate their phones. Keep up the excellent work!
Tricia Bopp
Tricia Bopp -Google user
3 years ago
I love Crockett never had any problems with this company. Customer Service on the phone needs to be way better but other than that it is good
monique burnett
monique burnett -Google user
5 years ago
They were the most courteous and helpful people i have met. They had just what i needed too. So happy. Kudos to them for such a great job.
LoveMySelf (FlowerChild)
LoveMySelf (FlowerChild) -Google user
3 years ago
This is the one and only place to go to in Amarillo if you want your cricket services to work right and customer service to be exactly the right way and your phone to work right
Brianna Lackey
Brianna Lackey -Google user
4 years ago
Meg and Tracy at the western store helped me out big time!!! They are amazing! Very patient! Great customer service!!
Jonathan Harvey
Jonathan Harvey -Google user
6 years ago
My phone got a Virus from an app game With telemarketing surveys I'm great full that it was Still under Warranty Cricket Wireless Replaced my phone Within 4 Days .
Kelly Fagan
Kelly Fagan -Google user
5 years ago
Out of all the cricket stores in amarillo one this is by far the best!! Meg was very helpful, professional, and yet very fun!
Mario Rivas
Mario Rivas -Google user
3 years ago
Amazing service, they helped me out rapidly and were very friendly.

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

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