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About

AT&T Store is a cell phone store in St. Louis, MO.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at St Louis Galleria offers a wide range of cell phones and plans, with knowledgeable staff to help customers find the right fit. Reviewers praise the store's friendly and patient employees, who take the time to explain options and answer questions.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook: 4.8/5

Best Buy: 4.3/5

Trustpilot: 4.1/5

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Reviews & Ratings

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(170 Reviews)
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Hard 8 TV
Hard 8 TV -Google user
5 months ago
Tim & Ben where so awesome.. They where able to fix an issue I’ve had with multiple phones no one could figure out.. but they did.. They where so kind and patient and where determined to fix the issue before I left the store.. Thank you...Read More
Tracy Burks
Tracy Burks -Google user
3 years ago
Switched over a Verizon account and an AT&T prepaid account to regular accounts and it ended up being quite the ordeal, ha, just a lot of information and some system challenges. We were helped by Brandon and he was awesome and did such a good job...Read More
M!M M
M!M M -Google user
a month ago
Benjamin is the guy!! He's so dedicated, patient, willing to go the extra mile for all clients and kind. We are so lucky to come across such an amazing human. Benjamin, we can't thank you enough for helping us!!
Rory B
Rory B -Google user
2 months ago
Timothy was excellent! He helped us with a trade in for the new IPhone and was very efficient. He answered all our questions and even took initiative to find us the best plan which saved us nearly $100 per month!! He is professional, friendly, and...Read More
Ke Kay Maschek
Ke Kay Maschek -Google user
a month ago
I was very satisfied with Ben's service! He is knowledgeable, professional, efficient and caring. We have been an AT&T customer for years, our experience with Ben was the best so far among all AT&T store locations.
Derek Issler
Derek Issler -Google user
3 months ago
I stopped in and saw Tim yesterday. I was looking to do something about my phone which had fallen and been damaged. Tim was very helpful and knowledgeable about the process and made everything kindergarten simple! He also informed me fiber was available at my...Read More
Lexi Branham
Lexi Branham -Google user
3 months ago
Service was excellent!! Tim was very patient and thorough throughout the process of trading in a damaged phone, upgrading a plan, and activating a new phone. The entire process was efficient and professional. I would recommend this place to anyone needing technological care.
Tasha Johnson
Tasha Johnson -Google user
3 months ago
My experience was VERY friendly and customer service worthy... Mr. Ben and his coworker Adel was very helpful and patient with my sister and I. Good customer service was/is hard to find but dealing with Ben proved that good customer service still exist... Thank you...Read More
LW
LW -Google user
5 months ago
Akil is super helpful! He helped us twice to set up my kids’ accounts and made sure they got activated really fast. Also he would recommend us with the best discount plan. He is excellent!
pamela silies
pamela silies -Google user
6 months ago
Everyone on this staff is top notch. Tim specifically, helped me with everything I needed and was SO nice. Normally when going into these stores it’s either a headache or takes up most of your day. But not here, he was helpful, respectful and truly...Read More
michelle poblete
michelle poblete -Google user
2 months ago
Ben and Tim are the best. I will never go to a different location. Always a pleasant experience and quick knowledgeable service.
Kev Rilla
Kev Rilla -Google user
7 months ago
I just want to say that I had an extraordinary experience at the AT&T store in the Galleria in St. Louis Missouri. Don’t remember the gentleman‘s name, but I do know it was a black guy and he made me feel like the most valued...Read More
Dennis Lane
Dennis Lane -Google user
2 months ago
I had a great meeting with Ben. He instructed me how to resolve the issue of my internet not working. Thanks. Ben
Denise & Rob Wilfley_Welch
Denise & Rob Wilfley_Welch -Google user
11 months ago
Jacob was awesome. Very friendly, very courteous, extraordinarily efficient. The store was busy and he handled everyone with great customer service. I was very satisfied with his performance today. I got all my questions answered and he helped us find a plan that saved us...Read More
Eric Bozzo
Eric Bozzo -Google user
6 months ago
Ben was great. Excellent attention to my needs and saved me money on my bill. Will definitely be returning in the future!
Eleanor Blakemore
Eleanor Blakemore -Google user
a month ago
Tim and the team are great. Go see them for cell phone and internet needs.
Keith H
Keith H -Google user
11 months ago
I went there. I had a great experience with the store manager. He was very professional and Curtis. He actually helped me solve my problem. And got me a really good discount. And I got a really nice upgrade. Thank you.Serve for your very fine...Read More
K P-G
K P-G -Google user
11 months ago
I came into AT&T right before they were about to close and the manager Jacob greeted me with a smile and immediately helped me set up my iPhone despite the time. Jacob was extremely professional and even told me about their promotions they had...Read More
Eunice Therrien
Eunice Therrien -Google user
7 months ago
Akin has been extraordinarily helpful restoring my App problems and offered very helpful tips. I never felt rushed. He’s a Gem for this store at the Galleria in St. Louis, MO
Tanizha Jordan
Tanizha Jordan -Google user
9 months ago
The manager is really great. Each time we came in there he had on his A game. My new iPhone wasn’t working and I did try everything before going back to see him but, I should have just went to him in the first place...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon NFC mobile payments
check icon Credit cards