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AT&T Store is a cell phone store in Jackson, MS.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(9 Reviews)
5
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1
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Regg Richardson
Regg Richardson -Google user
a year ago
This customer service is completely amazing!! Your phone is your LIFE!! Passwords, pictures, voicemails from my Dad who has passed. I tried to stay calm:). I had NO wait in line. Was greeted with a smile, and superior, patient customer service!! I was...Read More
Miranda Rand
Miranda Rand -Google user
a month ago
Ladarius went above and beyond in his ability to make my purchase as smooth as possible. He was helpful, polite, friendly, and professional. There was also a female associate that evening who showed exemplary team work by helping Ladarius with anything he might have needed...Read More
Tamika Penn
Tamika Penn -Google user
4 months ago
I visited the store on May 16, 2025. The staff there was so helpful and the service was very swift and efficient. I would like to thank Ladarius, Ken, Jaydon and Tanea for their help and professionalism!!!
Joshlyn Jones
Joshlyn Jones -Google user
7 months ago
I was so eager to purchase a new device but I had so many questions I needed to be answered to ensure I was getting to most out of my money. An employee named Jelanie answers every question and even gave me insight on getting...Read More
Rick Glisson
Rick Glisson -Google user
3 months ago
Thanks to Jay and Ken for making sure we had a positive customer service experienced!
jane shelton
jane shelton -Google user
a year ago
Wow. This store is amazing! The staff is welcoming and knowledgeable. Jay found a plan that was perfect for our needs while traveling. She went the extra mile to get us set up and successfully transferred everything!!! She made switching to AT&T a wonderful experience....Read More
Douglas Ball
Douglas Ball -Google user
a year ago
My experience at this store was smooth & easy. Ms Jelanie communicated everything clearly & made me feel at ease throughout the entire process. Because of her I will always feel comfortable returning to this store!
tlatrice harris
tlatrice harris -Google user
a year ago
This store has superior customer service. Each time my family and I have been in for any reason, we were treated well. One young man in there beams with pride when he welcomes you. The manager was able to get our issues quickly resolved with...Read More
Charity Jenkins
Charity Jenkins -Google user
9 months ago
Jay and Kimbria were very great . I never experienced such great customer service , they were very polite and patient and got the job done . Loving my new Apple Watch and AirPods
Jordan Rogan
Jordan Rogan -Google user
a year ago
Jay and Bri were so helpful! I was in town after leaving Asheville during the aftermath of Hurricane Helene. My phone was completely broke and Verizon would not help or listen to my issues. That immediately caused me to drive over to AT&T and change...Read More
Ladarius Mayespeals
Ladarius Mayespeals -Google user
6 months ago
This is hands down one of the best stores I’ve been too. I will only be shopping here from now on
Erica Smith
Erica Smith -Google user
a year ago
The very best experience with ATT in all my years as a customer. The representatives were fast, knowledgeable, SO KIND, and used their expertise to really set my family up. Will always use this location… so happy they’re open!
Blyth Lee
Blyth Lee -Google user
a year ago
I wanted to take a moment to acknowledge the exceptional customer service I received. The staff was attentive, knowledgeable, and went above and beyond to ensure my satisfaction. Thank you for the outstanding service!
Shivers Shaved Ice
Shivers Shaved Ice -Google user
2 years ago
Went to the store around 6:30 and I needed some help with my phone and Malcom was very patient and very helpful. Customer service was AWESOME!! New store and energy was excellent!! Thanks!!! Keep good workers like that!
Brown Lit Chicks
Brown Lit Chicks -Google user
2 years ago
I had a great experience at this AT&T location. I know that customer service is not what it used to be, but the representatives made sure they took care of me. They explained my services and cost so that I could understand exactly what I...Read More
Derricka Haynes
Derricka Haynes -Google user
a year ago
I had such a good experience at this location. Jelanie works fast and made sure I understood everything presented.
Philip Harizi
Philip Harizi -Google user
11 months ago
Great visit to this location, had to update my Internet service and add DirectTV, Ken was very helpful and handled everything easily.
Dyanne Ray
Dyanne Ray -Google user
9 months ago
Jelanie was great with my new phone purchase and customer service was A+.
Eunice Davis
Eunice Davis -Google user
a year ago
Great customer service. All workers were great. Thank you
Trini Boy
Trini Boy -Google user
8 months ago
I literally did not want to leave. Love this place

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards